Every claim on the site is true
We do not publish testimonials, client names, logos, ratings, awards, certifications, case-study numbers or performance statistics that we cannot back with a record and, where a client is involved, written permission. If a claim cannot be backed, it is not published.
Industry figures appear only with a named primary source and a link, such as CMS, BLS, MGMA, HFMA, AAFP, KFF, the AMA, X12 or a state Medicaid program. Each page that uses one lists its sources at the foot.
Statements about the company itself are collected on the facts page, which lists only what can be verified.
How pages are checked
Every figure, deadline and rule is checked against the primary source cited at the foot of the page: payer manuals, CMS and state Medicaid guidance, the official code sets. Each content page shows the date it was last checked, and pages are attributed to the Remitwright billing team. The roles on every account are described on the team page.
Staff credentials are stated exactly as held. We do not describe the company as certified by a body that certifies individuals.
Codes, payers and software
CPT codes and their descriptors are the property of the American Medical Association. We refer to codes by number with our own short explanations and never reproduce the official descriptors. HCPCS Level II and ICD-10-CM are public code sets. Claim adjustment and remark codes are maintained by X12; our explanations are our own, and we link to the official list.
Payers, brokers and software vendors are named in text to describe the systems we work in. We are independent of all of them and use no third-party logos without a written agreement.
What we do not promise
We do not publish prices, percentages, guarantees or turnaround promises that have not been approved for publication, and we do not guarantee search rankings, recovery amounts or payer behavior. Where a worked example appears on a service page it is clearly labeled as hypothetical.
Corrections
If something on this site is wrong or out of date, tell us at sales@remitwright.com and we will check it against the source and fix it, with the review date updated. Say which page it is and what the source says.
Reference pages are rechecked against their sources, and the review date on each page is the date of the last check.