Who we serve
Medical billing for group practices and multi-location groups
Medical billing for group practices is a different job from billing a solo office: more providers to enroll, more locations to keep straight, supervision rules that change what a claim is worth, and owners who want to know which location and which provider the number comes from.
Remitwright gives groups one accountable lead, a billing team sized to the volume, and reporting that breaks down by provider and location.
For single-office practices, new practices and clinics, see medical billing by practice type.
Last reviewed by the Remitwright billing team. Editorial policy
What is different
What is different about a group
- Enrollment never stops. Providers join, leave, add a location, change supervision. Each change is a form to every payer, and a missed one becomes a run of rejected claims.
- Supervision rules change the money. Incident-to and split or shared visits pay differently depending on who did what and where. Billed wrong, they are an audit finding; billed timidly, they leave money on the table.
- Locations drift apart. Each office develops its own habits for eligibility, charge capture and authorization. The group's denial rate is an average that hides the location causing it.
- The total hides the problem. Collections are flat. One provider's charge lag has doubled and one location's Medicaid MCO is pending everything. Nobody can see it in the total.
What we do
What we do for groups
- An account lead who owns the result across locations, with a dedicated biller or team under them sized to your claim volume.
- A credentialing and enrollment tracker covering every provider, payer and location, with effective dates and revalidation dates on a calendar.
- Scrubber rules that check rendering, supervising and billing provider against the supervision rules for each payer before the claim leaves.
- One fee schedule file per payer, so underpayments are caught at posting across every location.
- Weekly and monthly reports broken down by provider and location, with the outliers named.
- A prevention list that says which location, which step and which fix.
Groups can take revenue cycle management for the whole cycle, or a defined set of stages with in-house staff keeping the rest. The billing audit is a sensible first step for a group that wants to know where it stands before changing anything.
- BAA signed before any access
- A user you create and can remove
- MFA on every login that supports it
- Patient data stays in your systems
Worked example: the four-location orthopedics and therapy group
A group with six orthopedic surgeons, two physician assistants and a physical therapy department across four offices sees collections flatten while visits grow. The provider-level report shows the physician assistants' visits are being billed under the surgeons at every location, with the incident-to conditions met at two offices and not at the other two. The therapy department's timed-code units are over the daily maximums on a quarter of claims at one location only. Both are workflow problems with a location address. Scrubber rules and a short briefing fix them; the monthly report shows the change by location so the owners can see it happened.
Getting started
How it starts
A written review of aging, denials and payer mix by location, then a quote that sets out scope and the team. For a group, the review is set out by location, so it shows which office and which step the money is leaving from. How it works covers the five stages.
Questions
What practices like yours ask
Still deciding?
If your question is not here, add it as a note in the review and a billing specialist replies in writing.
Get a billing reviewOr write to sales@remitwright.com
Can you report by provider and by location?
Yes. Wherever your PM system records the rendering provider and service location on the claim, the weekly and monthly reports break down charges, collections, denials and aging by both. The provider view shows what a group total hides.
How do you handle credentialing when providers come and go?
Each provider and location is tracked against every payer, with effective dates and revalidation dates on a calendar. Enrollment for a new provider starts as soon as you know the start date; departures are closed out so no claim goes out under a provider who has left. See credentialing and payer enrollment.
We have billers in-house. Can you work alongside them?
Yes. Some groups keep charge entry or patient billing in-house and hand over denials, follow-up, posting or coding review. Scope is written down so both sides know who owns what, and the report covers the whole cycle either way.
Do you standardize billing across locations?
Where the payers and the systems are the same, yes: one set of scrubber rules, one fee schedule file, one follow-up cadence. Where a location has its own payer mix or its own software, the differences are documented rather than forced.
Who is our single point of contact?
An account lead who owns the result across every location, with a dedicated biller or team under them sized to your volume. You get one name for escalations and one report, with the location detail inside it.
How is pricing structured for a group?
The same three models as any practice, quoted in writing after a review. Scope, volume per location and payer mix drive the number. The pricing page explains the trade-offs.
Next step
Ask which location and which provider the money is leaving from.
Three quick questions. No patient data. A billing specialist reads every request and replies in writing.
- Three questions, about two minutes
- No patient data, no software to buy
- A written reply from a biller, not a sales deck
You answer three questions
A billing specialist reads them
A written reply by email
Prefer email? sales@remitwright.com
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- A billing specialist reads your answers and replies by email.
- If a look at real claims makes sense, we agree read-only access under a BAA first.
- You get a written summary of what is worth working and what it would take. No commitment.
While you wait: see the sample weekly report or read how switching works. You can also download the sample weekly report (PDF).