| Charges entered | Count and dollar value of charges entered in the week, by date of entry. | Shows whether every visit became a claim. Compared with the schedule, it exposes unbilled visits. |
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| Claims submitted and accepted | Claims released to the clearinghouse, and the share acknowledged as accepted by the payer. | A claim that is not accepted does not exist at the payer. The gap between the two numbers is the rejection work. |
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| Payments posted | Dollar value of payer and patient payments posted in the week, reconciled to deposits. | Cash, not promises. Tied to the bank so the number means what it says. |
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| Denials received and worked | Denials appearing on remittances in the week, and how many were corrected, appealed or closed with a reason. | The second number should match the first. If it does not, the report says why. |
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| A/R by bucket | Open balances grouped by age from date of service: 0-30, 31-60, 61-90, 91-120 and 120+ days. | The shape matters more than the total. Money moving right is money getting harder to collect. |
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| Days in A/R | Total open A/R divided by average daily charges over the trailing 90 days. | How many days of billing are sitting unpaid. The trend tells you whether the cycle is speeding up or slowing down. |
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| Clean claim rate | Claims that pass the scrubber edits with no manual intervention, divided by claims accepted into the claims processing tool for billing (the HFMA MAP Key definition).1 | The clearest single measure of front-end quality: eligibility, coding, charge entry and scrubbing all show up here. |
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| Denial rate | Claims with at least one denied line divided by claims adjudicated in the period. | Tracked by payer and reason, it tells you where the prevention work should go. |
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| Net collection rate | Payments received divided by charges less contractual adjustments, over a trailing period long enough for claims to resolve. | What share of the money you were entitled to actually arrived. The number that write-offs and underpayments hide in. |
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| Charge lag | Average days from date of service to charge entry, by provider. | Long lag means late claims and filing-limit risk, and it usually points at unsigned notes. |
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| A/R over 90 days | Share of open A/R older than 90 days from date of service. | The backlog measure. If it grows while the total holds steady, old claims are being abandoned. |
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