02The claim
Charge entry services
Charge entry is where the coded encounter becomes a billable claim line: the right codes, units, modifiers, dates, place of service, rendering and billing providers, and fee schedule price, entered in your practice management system.
See where claims are getting stuck. No patient data needed.
We enter charges from the coded encounter, reconcile them against the schedule so no visit goes unbilled, and fix what the scrubber catches before anything goes out.
This is part of getting the claim out clean. Buy it on its own or pair it with our other billing services, stage by stage.
Last reviewed by the Remitwright billing team. Editorial policy
Stage 02 of 04
- Before the visit
- The claim
- After the claim
- Oversight
What we do
What charge entry covers
- Charges entered from signed, coded encounters, with the date of service and rendering provider checked against the note
- Visits seen reconciled against charges entered, so missed encounters, unsigned notes and unbilled procedures are found before they age
- Correct rendering, supervising and billing provider on every line, including incident-to and split/shared rules where they apply
- Place of service, date span, units and modifiers checked against the note and the payer's rules
- Fee schedule maintained so every charge carries the right price and contracted allowables can be compared later
- Surgical and procedure charges built with global period tracking, so post-operative visits are not billed separately in error
- Charge lag measured and reported by provider and location
- Lag and missed-charge findings fed back to the clinicians and the front desk
When it is skipped
What goes wrong when charge entry is skipped
The unsigned notes
A clinician has forty unsigned notes from last month. Nothing can be billed from them. Nobody counts them until the month closes, and the oldest are now close to a ninety-day filing limit. Reconciling visits against charges would have shown the pile while it was still small.
The procedure that was done but not charged
An in-office injection is documented in the note but not on the superbill. The E/M is billed; the injection and the drug are not. Multiply that by a year.
The wrong provider on the line
A nurse practitioner's visit is billed under the supervising physician without the incident-to conditions being met. It pays at the physician rate, which looks fine until the audit.
How we run it
How we run charge entry
Reconcile
The schedule is matched against the charges entered. Gaps go on a list: unsigned, uncoded, missed.
Enter
Charges keyed or reviewed in your PM system from the coded encounter, with provider, place of service, units and modifiers checked.
Scrub
Charges run through the PM and clearinghouse edits before batching. Edits are fixed by the biller; documentation issues go back to the clinician as queries.
Close
Charge lag and missed-charge counts go on the weekly report, with a close-out check that every visit has a charge or a documented reason it does not.
What you receive
What you receive every week
Reconciliation list
Visits without charges, with the reason and the person who owns the fix.
Charge lag by provider
Days from date of service to charge entry, by provider and location, so you can see where documentation is the bottleneck.
Weekly line in your report
Charges entered, charge value, visits reconciled, visits missing a charge.
Worked example: the missed drug
A hypothetical allergy practice gives injections at most visits. Reconciliation shows that on Tuesdays, when a part-time nurse covers, the J-code and the administration charge are missing from about half the encounters. The fix is a change to the nurse's charge-capture template and a check of the next few Tuesday encounters. Nothing about it was a billing problem; it was a workflow problem that only showed up in the reconciliation.
Questions
Questions about charge entry
Our EHR sends charges automatically. Why would we need charge entry?
When are charges entered?
Do you enter charges from superbills?
What is charge lag and why do you measure it?
Can you maintain our fee schedule?
Can we outsource charge entry and keep coding in-house?
Next step
See where claims are getting stuck. No patient data needed.
Three quick questions. No patient data. A billing specialist reads every request and replies in writing.
- Three questions, about two minutes
- No patient data, no software to buy
- A written reply from a biller, not a sales deck
You answer three questions
A billing specialist reads them
A written reply by email
Prefer email? sales@remitwright.com
Request received
Thanks. Your review request is in.
Reference . Quote it if you write to us about this request.
- A billing specialist reads your answers and replies by email.
- If a look at real claims makes sense, we agree read-only access under a BAA first.
- You get a written summary of what is worth working and what it would take. No commitment.
While you wait: see the sample weekly report or read how switching works. You can also download the sample weekly report (PDF).