Get the sample weekly report

Glossary

Claim frequency code

Short answer

A claim frequency code is the one-character code that tells a payer where a bill sits in a claim's history: an original bill, one of a series of interim bills, a replacement of a claim already processed, or a void that cancels one.

Browse more terms in the medical billing glossary.

Last reviewed by the Remitwright billing team. Editorial policy

Also written asfrequency codebill frequency codeclaim frequency type code

On an institutional claim, the frequency code is the last digit of the four-digit type of bill on the UB-04. CMS describes that digit as the sequence of this bill in the episode of care and ignores the leading zero, so it reads as the third character1. Its values cover a single bill for a whole stay, interim bills in a series, late charges, and the two that act on an earlier claim: 7 to replace it and 8 to void it4,5. On the paper CMS-1500 the code appears only on a resubmission. Item 22 takes 7 or 8 with the payer’s original reference number, and the NUCC says the item is not for original claims2. In the 837, professional, institutional and dental claims all carry the code in loop 2300, element CLM05-33,6.

A 7 or an 8 tells the payer to find the earlier claim and act on it, so the X12 guide requires the payer’s claim control number for that claim, in a REF segment with qualifier F8, whenever the frequency code marks a replacement or void of an adjudicated claim3. Medicare Part A rejects an adjustment or cancel bill that leaves out the control number of the claim it changes4.

The mistake is sending a correction as a new original. Without the frequency code and reference number, the payer sees two claims for the same service and can deny the second as a duplicate. The opposite slip is putting a 7 on a claim the payer rejected. A rejected claim was never adjudicated, so there is nothing to replace, and it goes back as an original.

Example

Claim frequency code in practice

A therapy practice finds a wrong date of service on a claim that has already paid. The biller sends a replacement with frequency code 7 and the payer's original claim number in the reference field, so the payer adjusts the first claim instead of treating the new one as a duplicate. Hypothetical example.

Next step

A claim frequency code is part of claim submission, one of the services a dedicated biller runs for you.

See claim submission

Next step

Talk to a biller about this.

Three quick questions, no patient data. A billing specialist reads every request and replies in writing.

  • Three questions, about two minutes
  • No patient data, no software to buy
  • A written reply from a biller, not a sales deck

What happens next

  1. You answer three questions

  2. A billing specialist reads them

  3. A written reply by email

Prefer email? sales@remitwright.com

Get a billing review

See where claims are getting stuck. No patient data needed.

Step 1 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing
Get a billing review
Billing review

Get a billing review

See where claims are getting stuck. No patient data needed.

Step 1 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing

BAA signed before any access, a user you create, MFA on. Patient data stays in your systems. How access works