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Home care billing

Home health PDGM billing: periods, notices and the claim sequence

Home health PDGM billing pays a Medicare agency a standardized rate for each 30-day period of care, adjusted for the patient's case-mix group and local wages, under the Patient-Driven Groupings Model in force since January 2020.

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Getting a period paid is a sequence: the start of care and the OASIS assessment, the Notice of Admission inside its deadline, signed orders and a documented face-to-face encounter, then the period claim after the period ends with the visits the group expects. Remitwright gives skilled agencies a dedicated biller who runs that sequence by date.

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How a period is paid

This page covers the Medicare side of home care and home health billing, the lane where every claim follows an admission and an assessment. Under PDGM, Medicare pays a national, standardized 30-day period rate, adjusted for case mix and for geographic wage differences. The case-mix group comes from five things: the admission source, whether the period is early or late in the admission, the clinical grouping of the principal diagnosis, the comorbidity level, and the functional impairment level derived from the OASIS assessment. The combination sets the group, and the group sets the rate.1

Two adjustments change the number. When the visits in a period fall below the threshold for its group, the period is paid per visit instead, a low utilization payment adjustment. When a patient is transferred or discharged and readmitted inside a period, a partial period payment applies. Both are decided by the visit and admission data the agency submits.

The claim sequence

  1. Referral and orders. A physician or allowed practitioner orders home health, and the agency confirms Medicare eligibility and that no other agency or hospice has an open episode.
  2. Start of care and OASIS. The first visit, the full start-of-care assessment, and the OASIS submitted and accepted. The OASIS drives the functional score in the group.
  3. Notice of Admission. Filed with the Medicare contractor and accepted within five calendar days after the admission date. A late notice reduces the period's payment for each day from admission until it is accepted.2
  4. Plan of care and face-to-face. The plan of care signed by the certifying practitioner, and the face-to-face encounter documented inside the window the rules set around the start of care.
  5. Period claim. After the 30 days end, the claim with the diagnoses, the visits and the dates, billed only once the OASIS, the orders and the encounter are in place.
  6. Recertification. Every 60 days, a new certification for the next two periods, with the OASIS follow-up assessment.

Why home health periods go unpaid

  • Late Notice of Admission. Payment cut by one-thirtieth for each day from admission until the notice is accepted, with no relief except the exceptions the rules allow.
  • Claim returned for OASIS. The assessment not submitted, not accepted, or not matching the claim's dates and diagnoses.
  • Face-to-face missing or out of window. The encounter not documented, by the wrong practitioner, or dated outside the allowed period.
  • Orders unsigned. The plan of care or an interim order not signed before the claim was billed.
  • Overlapping episode. Another agency or a hospice has an open election, or the patient was in a facility on billed dates.
  • Coverage. Homebound status or skilled need not supported by the documentation the contractor's coverage determination asks for.3

The routine

  • Admissions tracked by start of care with the notice deadline, the OASIS due date, the orders status and the face-to-face status on one line.
  • Visit counts watched against the LUPA threshold for each period's group, so a period about to fall under it is a clinical decision, not a remittance surprise.
  • Period claims released only when the four gates are met, and never on the last day of the period.
  • Remittances posted and read; returned claims worked and resubmitted; denials traced to the gate that failed.
  • Medicare Advantage authorizations tracked per plan alongside the Medicare sequence.
  • A weekly report by payer: admissions, periods billed, periods paid, periods held and why.

Questions

Questions about PDGM billing

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What is PDGM?

The Patient-Driven Groupings Model, Medicare's home health payment system since January 2020. It pays a standardized rate for each 30-day period of care, adjusted for the patient's case-mix group, which is set by admission source, timing, clinical grouping, comorbidities and functional impairment from the OASIS assessment, and for local wages.

What is the Notice of Admission?

The notice an agency sends Medicare to open a home health admission, filed once for a run of periods that ends at discharge. Medicare treats it as timely when it is accepted within five calendar days after the admission date; a late notice cuts the period's payment by one-thirtieth for each day from admission to acceptance, and the agency cannot bill the patient for the cut. It is the first thing checked when a home health period is unpaid.

What is a LUPA?

A low utilization payment adjustment. When the visits in a 30-day period fall below the threshold set for that period's case-mix group, Medicare pays per visit instead of the period rate. Agencies that do not watch visit counts against the threshold discover LUPAs on the remittance.

When can the final claim be billed?

After the 30-day period ends, once the OASIS has been submitted and accepted, the plan of care and orders are signed, and the face-to-face encounter is documented. A claim sent before any of those is returned or denied, and billing it on the last day of the period is a common cause.

How do Medicare Advantage plans pay home health?

Each plan sets its own rules. Many require prior authorization for the admission and for each period, some pay per visit rather than per period, and most use their own portals and edits. The authorization is tracked like any other, and the plan's rules are kept per plan.

What do you need from a home health agency to start?

A signed BAA, a user for your biller in your agency software and the Medicare contractor and plan portals, your current admission, OASIS and orders tracking, and your payer mix. Bring your census and an aging report to the review if you have them.

Next step

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  2. A billing specialist reads them

  3. A written reply by email

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Review my home care billing

Medicare, Medicare Advantage or both: tell us your payer mix.

Step 2 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

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Please don't include patient information in this form.

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Step 1 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing

BAA signed before any access, a user you create, MFA on. Patient data stays in your systems. How access works