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Home care billing

AxisCare billing services

AxisCare billing services from Remitwright give the private pay invoice and the long-term care insurance claim the same care as the Medicaid claim.

Medicaid waiver, VA or private pay: tell us your mix.

A dedicated biller works in your AxisCare account on a user you create: private pay invoices go out by email or mail, long-term care claims are faxed to each carrier with their care notes from inside AxisCare, VA Community Care is billed against the referral, and Medicaid visits are batched only once they reconcile to the authorization and the EVV record. Payments are posted, denials are worked to the cause, and you keep AxisCare. AxisCare billing is one part of our home care billing services.

Independent: Remitwright is not affiliated with or endorsed by AxisCare. AxisCare is a trademark of its owner, named here to describe the system we work in.

Last reviewed by the Remitwright billing team. Editorial policy

  • Home care and home health

Every day

What your biller does in AxisCare every day

  • Send private pay invoices by email or mail on the cycle each client agreed to, with the visit detail the client expects, and follow the balances clients and families see in the family portal
  • Generate long-term care insurance claims with their care notes and fax them to each carrier from inside AxisCare, splitting the bill where a client's care is shared between payers
  • Bill VA Community Care against the referral, with the referral number on the claim and the visits held inside the referral's dates and count
  • Work AxisCare's built-in claim reconciliation for VA claims, so no claim sits unpaid without a reason and a next step
  • Compare delivered visits with the schedule, the authorization units and the EVV record, and list the hours that cannot be billed yet and why
  • Work the EVV exceptions in the state aggregator before Medicaid and managed care claims go out, and tell scheduling which caregivers keep causing them
  • Batch Medicaid visits and send them to each payer in its own format and cycle, then work the rejections as they arrive
  • Post payments from every source, check the Medicaid remittances AxisCare tracks, read the adjustment codes, and move each denial to a worklist with the reason attached
  • Set bill rate adjustments by client, service and authorization, and watch authorization units and VA referral counts so renewals are requested before the last authorized visit
  • Build the weekly report from AxisCare's built-in and custom reports: visits delivered, billed, paid and held, by payer and by client type

Access

Access and security

Your data, your systems

Patient data stays in your systems. Your biller works inside your own software, clearinghouse and payer portals and never exports, downloads or stores claim files, remittances or patient lists on Remitwright devices or systems.

  • BAA signed before any access
  • A user you create and can remove
  • MFA on every login that supports it
  • No claim files or patient lists exported
How access works

In AxisCare

  • Your AxisCare subscription and your client data stay with you; the biller is one user, created by you and limited to billing
  • Multi-factor authentication is on for that user, and you can see it and remove it from your user list whenever you want
  • The only data that leaves the account is a claim or an invoice going to a payer or a client; nothing is copied to systems of ours

Where the biller steps in

What AxisCare does not do, and the biller does

  • Each managed care plan has its own filing window, documentation requests and edits, and the biller keeps those rules per plan

  • Where the state's EVV aggregator sits outside AxisCare, exceptions are cleared there under its own login

  • AxisCare can fax a long-term care claim and its care notes, but each carrier wants its own form and documentation, so the biller assembles each packet to that carrier's list

  • Appeals, records requests and anything done in a payer portal happen outside the system

Questions

Questions about billing in AxisCare

Can you bill private pay and long-term care insurance from AxisCare?

Yes. Private pay invoices go out by email or mail on the cycle you choose, with the visit detail the client expects. Long-term care insurance claims are faxed from AxisCare to each carrier with the care notes and invoices it requires, and the biller chases each one until it pays or the carrier says why not.

Can you bill VA Community Care from AxisCare?

Yes. The claim goes to the VA's administrator against the referral, with the referral number on it and the visits inside the referral's dates and count. The biller tracks the referral the way an authorization is tracked, so care does not run past it.

What happens with EVV exceptions?

They are cleared first, in the aggregator your state uses, and the Medicaid or managed care claim waits until they are. AxisCare's mobile app captures the visit data each state requires; recurring causes go back to scheduling with names and dates so the same exception stops appearing.

Do we have to buy billing from the vendor to work with you?

No. AxisCare offers full-service Medicaid and VA billing of its own as a service on top of the software. AxisCare is the scheduling, EVV and billing system; Remitwright is a biller working inside it on a login you control, and you do not need to add or drop anything from the vendor.

What access do you need?

A billing user in AxisCare, your EVV aggregator login, access to the payer and VA portals you already use, the authorizations and referrals on file, and the BAA signed before the user is created.

Next step

Medicaid waiver, VA or private pay: tell us your mix.

Three quick questions. No patient data. A billing specialist reads every request and replies in writing, with notes on how the work would run inside AxisCare.

  • Three questions, about two minutes
  • No patient data, no software to buy
  • A written reply from a biller, not a sales deck

What happens next

  1. You answer three questions

  2. A billing specialist reads them

  3. A written reply by email

Prefer email? sales@remitwright.com

Review my home care billing

Medicaid waiver, VA or private pay: tell us your mix.

Step 2 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing
Get a billing review
Billing review

Get a billing review

See where claims are getting stuck. No patient data needed.

Step 1 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing

BAA signed before any access, a user you create, MFA on. Patient data stays in your systems. How access works