Your software
athenahealth billing services
athenahealth billing services from Remitwright put a dedicated biller inside your athenahealth account as a user you control: working the claims the system stops before submission, clearing rejections, checking posted remittances, chasing denials and reading the reports.
See where claims are getting stuck. No patient data needed.
Software can flag a claim with missing or inconsistent data. A person still has to fix it, and fix the cause upstream so the same stop does not come back on the next claim. See the full list of billing software we work in, by type.
Independent: Remitwright is not affiliated with or endorsed by athenahealth. athenahealth is a trademark of its owner, named here to describe the system we work in.
Last reviewed by the Remitwright billing team. Editorial policy
- EHR and practice management
Every day
What your biller does in athenahealth every day
- Work the claims the system has stopped before submission: each one needs a person to correct the encounter, the enrollment record or the payer setup behind it
- Look for the stops that keep repeating and fix the cause in registration, charge entry or provider setup, rather than clearing the same problem claim after claim
- Reconcile encounters against charges, so an unsigned or uncoded visit goes back to the provider with its date of service instead of waiting for month end
- Check posted remittances for exceptions: denials routed to the right worklist, adjustments taken correctly, unapplied payments cleared
- Work denials and unpaid claims by payer and age, with every touch noted on the claim
- Run and read the standard accounts receivable, denial and collections reports, and build the weekly one-page report from them
- Keep payer, ERA and EFT enrollment current with each payer, so claims and remittances keep flowing to the right place
Access
Access and security
Your data, your systems
Patient data stays in your systems. Your biller works inside your own software, clearinghouse and payer portals and never exports, downloads or stores claim files, remittances or patient lists on Remitwright devices or systems.
- BAA signed before any access
- A user you create and can remove
- MFA on every login that supports it
- No claim files or patient lists exported
In athenahealth
- You keep your athenahealth subscription and your data; the biller is a user you create with the billing role the work needs
- Multi-factor authentication on the login, and access you can see and remove at any time
- No exports to systems of ours; reports are read inside the account or from exports you run yourself
Where the biller steps in
What athenahealth does not do, and the biller does
Payer-specific quirks that the system's claim checks do not cover, especially Medicaid managed care plans and small regional payers, are handled by hand and written into your payer notes
Underpayments are only visible when your contracted rates are loaded and compared line by line; the biller does that comparison
Appeals with records, peer-to-peer scheduling and payer portal work happen outside the system
Authorization tracking by units and dates needs a routine around the system, not just a field in it
Questions
Questions about billing in athenahealth
Do we need athenahealth's own billing service to use you?
Can you work alongside the claim checks athenahealth already runs?
Which reports do you use?
What access do you need?
Do you handle enrollment inside athenahealth?
Next step
See where claims are getting stuck. No patient data needed.
Three quick questions. No patient data. A billing specialist reads every request and replies in writing, with notes on how the work would run inside athenahealth.
- Three questions, about two minutes
- No patient data, no software to buy
- A written reply from a biller, not a sales deck
You answer three questions
A billing specialist reads them
A written reply by email
Prefer email? sales@remitwright.com
Request received
Thanks. Your review request is in.
Reference . Quote it if you write to us about this request.
- A billing specialist reads your answers and replies by email.
- If a look at real claims makes sense, we agree read-only access under a BAA first.
- You get a written summary of what is worth working and what it would take. No commitment.
While you wait: see the sample weekly report or read how switching works. You can also download the sample weekly report (PDF).