Get the sample weekly report

Your software

CentralReach billing services

CentralReach billing services from Remitwright put a dedicated biller inside your CentralReach account, the platform built for autism and IDD care, where billing starts with an authorization and ends with a payment posted to a billing entry.

See where claims are getting stuck. No patient data needed.

The biller keeps appointments tied to the right authorization service codes, converts signed session note data into billing entries, sends claims through the clearinghouse connection, posts the returning ERAs, works rejections and denials from the central list, and keeps agreed rates current for every payor plan, as a user you create. See the full list of billing software we work in, by type.

Independent: Remitwright is not affiliated with or endorsed by CentralReach. CentralReach is a trademark of its owner, named here to describe the system we work in.

Last reviewed by the Remitwright billing team. Editorial policy

  • EHR and practice management

Every day

What your biller does in CentralReach every day

  • Reconcile appointments against signed session notes before anything converts, using the schedule check for unconverted appointments, so an unsigned RBT or BCBA session is chased rather than found at month end
  • Convert signed session note data into billing entries and check each entry against the authorization it draws on: service code, units, provider credential and the authorized hours still remaining
  • Release claims through the clearinghouse connection on the billing cycle you set, and act on any pre-submission audit notices your account raises, fixing the payor-specific error on the entry rather than overriding it
  • Work rejected and denied claims from all payors in one central list, rework and resubmit inside each plan's window, and correct the payor configuration, such as the workweek or the time format a payor wants on claims, where a setting produced the problem
  • Post ERAs to the itemized billing entries, review the lines the posting could not place, and hold secondary claims until the primary payor's ERA has come back through CentralReach
  • Keep service code rates current: billed rates that are the same for every payor and the agreed rate for each payor plan loaded from your fee schedules, so an underpayment shows on the entry instead of hiding in a write-off
  • Compare authorized hours with what has been scheduled and delivered, and raise renewals with the clinical team while hours remain, so sessions keep converting instead of stalling against an exhausted authorization
  • Build the weekly report from the billing entry data, and from the Insights dashboards where your account has them: billed, paid, denied, unconverted and at risk, by payor and by location

Access

Access and security

Your data, your systems

Patient data stays in your systems. Your biller works inside your own software, clearinghouse and payer portals and never exports, downloads or stores claim files, remittances or patient lists on Remitwright devices or systems.

  • BAA signed before any access
  • A user you create and can remove
  • MFA on every login that supports it
  • No claim files or patient lists exported
How access works

In CentralReach

  • You keep your CentralReach subscription and your data. Your administrator creates the biller's user and sets what it can open; we ask for billing access only, not clinical programs or data collection
  • We ask for the permissions the work uses, not an administrator set, and you can review what the biller will be able to see before the user is created
  • The BAA is signed first, the login carries multi-factor authentication where the platform offers it, and your administrator can disable the user at any time
  • Claims go out through your clearinghouse connection and remittances return to your account; claim files, remittances and client lists are not exported into systems of our own

Where the biller steps in

What CentralReach does not do, and the biller does

  • A pre-submission audit checks a claim against payor rules; it cannot tell that the session behind it was scheduled against the wrong authorization or that the rendering credential does not match the code. The biller checks the entry against the authorization before release

  • ERA posting reads what the payor sent. A plan that pays at an older agreed rate, bundles units or recoups across clients lands as an exception, and a person decides what it means and what to do

  • Secondary claims carry the primary's coded payment data only when the primary ERA comes back to the account; where a primary payor sends paper remittances, the biller enters the payment data by hand so the secondary can go

  • Authorized hours show what is used and what remains; they do not request the renewal, gather the treatment plan or chase the plan's utilization review. The biller runs that routine with your clinical leads

  • CentralReach sells BillMax, in which its own RCM experts manage billing inside CentralReach. That is a vendor service, separate from the software. Remitwright is a dedicated biller inside the software on your login, and we say plainly when the vendor's service may fit a practice better

Questions

Questions about billing in CentralReach

Is CentralReach only for ABA?

CentralReach describes its platform as built for autism and IDD care, serving ABA practices from startups to enterprises, multidisciplinary providers that combine ABA, speech, occupational therapy and more, and PK-12 special education programs. The biller follows the same path in each: authorization, appointment, session note, billing entry, claim, payment.

How do authorizations drive billing in CentralReach?

CentralReach links appointments to authorization service codes and shows authorized hours, so schedulers can avoid using too few or too many. A session scheduled outside the authorization, or against the wrong code, produces a billing entry that will be denied. The biller checks that link before conversion and raises renewals while hours remain.

Do you work in the clearinghouse too?

In the connection CentralReach uses, yes. Claims are submitted electronically from the account, and CentralReach notes that ERAs have to come back to the account from the clearinghouse for posting, and for secondary claims to carry the primary's coded payment data. The biller works rejections and denials from the central list rather than in a separate portal.

How do you catch underpayments in CentralReach?

By loading the agreed rate for each payor plan against the service codes. CentralReach's service code setup holds billed rates that are the same for every payor and a separate agreed rate for each payor plan, so when a plan pays below the agreed rate the gap shows on the billing entry and the biller follows it up with the plan.

What access do you need?

A billing-only CentralReach user set up by your administrator, logins to the payor portals you use outside the platform, and a signed BAA before either is set up.

Can you work alongside our in-house billing team?

Yes. Scope is written down by step: who converts, who releases, who posts, who works denials and who runs the authorization check. The weekly report covers the whole cycle so neither side loses sight of the other's queue.

Next step

See where claims are getting stuck. No patient data needed.

Three quick questions. No patient data. A billing specialist reads every request and replies in writing, with notes on how the work would run inside CentralReach.

  • Three questions, about two minutes
  • No patient data, no software to buy
  • A written reply from a biller, not a sales deck

What happens next

  1. You answer three questions

  2. A billing specialist reads them

  3. A written reply by email

Prefer email? sales@remitwright.com

Get a billing review

See where claims are getting stuck. No patient data needed.

Step 2 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing
Get a billing review
Billing review

Get a billing review

See where claims are getting stuck. No patient data needed.

Step 1 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing

BAA signed before any access, a user you create, MFA on. Patient data stays in your systems. How access works