Your software
DrChrono billing services
DrChrono billing services from Remitwright mean one named biller logged into your DrChrono account, working the claims behind the visits your clinicians chart on an iPad, a phone or a desktop: encounters checked against the schedule, codes read against the note, claims sent through eProvider Solutions, the clearinghouse built into DrChrono, remittances posted, denials traced to a cause and the aging followed payer by payer.
See where claims are getting stuck. No patient data needed.
You keep the subscription and the devices. The biller is a user you create and can remove. See the full list of billing software we work in, by type.
Independent: Remitwright is not affiliated with or endorsed by DrChrono. DrChrono is a trademark of its owner, named here to describe the system we work in.
Last reviewed by the Remitwright billing team. Editorial policy
- EHR and practice management
Every day
What your biller does in DrChrono every day
- Compare the signed encounters in DrChrono with the appointment list, so a visit charted on the iPad but never billed goes on the open list instead of surfacing at month end
- Read the codes on each encounter against the note, with attention to the units, time and modifiers that therapy and urgent care claims are denied on, and query the clinician in the chart where the note falls short
- Keep the billing profiles current, so the codes and diagnoses saved for common visit types match what your payers expect
- Release checked claims through ePS and clear the rejections it returns, correcting the registration or payer setup behind any reason that comes back twice
- Chase every claim with no payer acknowledgement, and resubmit with the clearinghouse report as proof where the payer says it never arrived
- Post electronic and paper remittances inside DrChrono, read the CARC and RARC on each denied or reduced line, and put the denial on a list with a reason, an owner and a date
- Work that list by payer and by age, leaving a note on the claim for every call, portal check and resubmission
- Send patient statements for balances the remittance supports and take the calls that follow
- Pull the standard DrChrono reports and turn them into the weekly one-page summary, where every figure has a definition you agreed to
Access
Access and security
Your data, your systems
Patient data stays in your systems. Your biller works inside your own software, clearinghouse and payer portals and never exports, downloads or stores claim files, remittances or patient lists on Remitwright devices or systems.
- BAA signed before any access
- A user you create and can remove
- MFA on every login that supports it
- No claim files or patient lists exported
In DrChrono
- The DrChrono subscription and every record in it stay yours; the biller is a user you create and give the billing permissions, nothing broader
- That user signs in with multi-factor authentication and sits in your user list, where you can watch its activity and remove it whenever you choose
- Claims go to the clearinghouse and statements go to patients; no chart or claim data is copied into a system Remitwright runs
- Before that user exists, the business associate agreement is signed
Where the biller steps in
What DrChrono does not do, and the biller does
Software and clearinghouse edits check a claim for what they know; the payer rules they do not know, a Medicaid plan's modifier habit or a regional payer's place-of-service edit, live in your payer notes, which the biller keeps and applies before release
An underpayment is invisible until someone loads your contracted rates and compares each paid line against them; that is biller work, not a report the system produces
Appeals that need records, peer-to-peer calls and anything done in a payer portal happen outside DrChrono and are logged back on the claim
Therapy authorizations are tracked by units and dates on the biller's list, because a field in the chart does not warn anyone before the units run out
Questions
Questions about billing in DrChrono
We chart on iPads. Does that change the billing?
Do we need the vendor's billing service to use you?
Which clearinghouse do you use with DrChrono?
What access do you need?
Can you review coding from DrChrono notes?
Next step
See where claims are getting stuck. No patient data needed.
Three quick questions. No patient data. A billing specialist reads every request and replies in writing, with notes on how the work would run inside DrChrono.
- Three questions, about two minutes
- No patient data, no software to buy
- A written reply from a biller, not a sales deck
You answer three questions
A billing specialist reads them
A written reply by email
Prefer email? sales@remitwright.com
Request received
Thanks. Your review request is in.
Reference . Quote it if you write to us about this request.
- A billing specialist reads your answers and replies by email.
- If a look at real claims makes sense, we agree read-only access under a BAA first.
- You get a written summary of what is worth working and what it would take. No commitment.
While you wait: see the sample weekly report or read how switching works. You can also download the sample weekly report (PDF).