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eClinicalWorks billing services

eClinicalWorks billing services from Remitwright put a dedicated biller inside your eClinicalWorks practice management module: coding review from the progress note, claim creation and scrubbing, clearinghouse rejections, remittance posting, denials and A/R follow-up, statements and the reports.

See where claims are getting stuck. No patient data needed.

You keep your eClinicalWorks system and the clearinghouse attached to it, whether that is Waystar, Optum, TriZetto or another; we bring the person. See the full list of billing software we work in, by type.

Independent: Remitwright is not affiliated with or endorsed by eClinicalWorks. eClinicalWorks is a trademark of its owner, named here to describe the system we work in.

Last reviewed by the Remitwright billing team. Editorial policy

  • EHR and practice management

Every day

What your biller does in eClinicalWorks every day

  • Review coded encounters against the progress notes before claims are created, and raise clinician queries inside the system where the note does not support the code
  • Where your module runs FinThrive's CodeCorrect, act on the alerts it raises when a charge conflicts with current Medicare coverage guidelines, before the claim is built
  • Create and scrub claims, fix the edits the system and the clearinghouse return, and release batches so nothing sits unsent
  • Work clearinghouse rejections and acknowledgements as they come back, and turn repeat reasons into claim edits or registration fixes
  • Post electronic remittances, review the exceptions, and route denials to the follow-up queues with the reason attached
  • Work denials and aging from the claim queues by payer and bucket, noting every touch on the claim
  • Run the standard accounts receivable, denial and payment reports and build the weekly one-page report
  • Keep the fee schedule, payer and provider setups current so claims carry the right prices and identifiers

Access

Access and security

Your data, your systems

Patient data stays in your systems. Your biller works inside your own software, clearinghouse and payer portals and never exports, downloads or stores claim files, remittances or patient lists on Remitwright devices or systems.

  • BAA signed before any access
  • A user you create and can remove
  • MFA on every login that supports it
  • No claim files or patient lists exported
How access works

In eClinicalWorks

  • You keep your eClinicalWorks license and your data; the biller is a user you create with the billing permissions the work needs
  • Multi-factor authentication on the login, and access you can see and remove at any time
  • No exports to systems of ours; the work and the reports stay inside your system

Where the biller steps in

What eClinicalWorks does not do, and the biller does

  • Clearinghouse scrubbing applies the edits it carries; rules a particular payer enforces on its own often need adding by hand, and the biller builds and maintains that list for your payers

  • Underpayment detection depends on contracted rates being loaded and compared; the biller loads and compares them

  • Appeals, records requests, peer-to-peer scheduling and payer portal work happen outside the system

  • Statements can leave through an integrated service such as BillFlash, but the wording and the cycle still need setting up deliberately, or statements go out confusing and late

Questions

Questions about billing in eClinicalWorks

Which clearinghouse do you use with eClinicalWorks?

The one you have. eClinicalWorks lists Waystar, Optum and TriZetto Provider Solutions among its partner clearinghouses, and the biller works inside whichever is attached to your account. If yours is producing rejections we cannot fix at the root, we will say so and explain the options.

Can you review coding inside eClinicalWorks?

Yes. Coded encounters are checked against the progress note before the claim is created, and queries go to the clinician inside the system so the record is updated before anything goes out.

Do you handle patient statements from eClinicalWorks?

Yes, on the cycle you choose and only for balances that are genuinely owed. eClinicalWorks integrates BillFlash eStatements with its practice management system so bills can be sent for printing and mailing from the platform, and the calls that follow are answered by the biller who posted the payment.

What about the vendor's own billing service?

It is a separate choice from the software. eClinicalWorks offers its RCM Service apart from its RCM technology, and practices use the software with in-house billers, with that service, or with a company like us. The work is the same either way; with Remitwright it is done by one named biller, who also writes your weekly report.

What access do you need?

A billing user in the system, access to the clearinghouse and the payer portals you use, and a signed BAA before any of it.

Next step

See where claims are getting stuck. No patient data needed.

Three quick questions. No patient data. A billing specialist reads every request and replies in writing, with notes on how the work would run inside eClinicalWorks.

  • Three questions, about two minutes
  • No patient data, no software to buy
  • A written reply from a biller, not a sales deck

What happens next

  1. You answer three questions

  2. A billing specialist reads them

  3. A written reply by email

Prefer email? sales@remitwright.com

Get a billing review

See where claims are getting stuck. No patient data needed.

Step 2 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing
Get a billing review
Billing review

Get a billing review

See where claims are getting stuck. No patient data needed.

Step 1 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing

BAA signed before any access, a user you create, MFA on. Patient data stays in your systems. How access works