Your software
Epic billing services
Epic billing services from Remitwright put a dedicated biller inside your Epic Professional Billing workqueues as a user with the access the work needs: charge review, claim edits, insurance follow-up on denied, outstanding and underpaid claims, credit items, remittance exceptions and reporting.
See where claims are getting stuck. No patient data needed.
If your practice reaches Epic through Community Connect, which extends a host organization's Epic record to independent providers, we work within whatever that arrangement allows. See the full list of billing software we work in, by type.
Independent: Remitwright is not affiliated with or endorsed by Epic Systems. Epic is a trademark of its owner, named here to describe the system we work in.
Last reviewed by the Remitwright billing team. Editorial policy
- EHR and practice management
Every day
What your biller does in Epic every day
- Work charge review so encounters become charges with the right provider, place of service and codes, cleared through the charge entry checks before anything is filed
- Clear claim edits and scrubber messages before claims leave as 837s, and trace repeat edits back to registration, coverage or provider records so they stop recurring
- Work the insurance follow-up workqueues, where denied, outstanding and underpaid claims wait, by payer and age, with every action and payer reference noted on the account
- Check 835 payment posting for exceptions and route each denial with its reason to the right queue
- Clear the credit workqueue items: undistributed payments matched to a charge or refunded, and overpayments or retroactive adjustments tracked as money the practice may owe
- Work denials to a cause: correct and rebill, appeal with records, or send to the clinician, inside the appeal window
- Read the standard Professional Billing reports and build the weekly one-page report from them
- Coordinate with the host organization's billing office where a Community Connect agreement splits the work
Access
Access and security
Your data, your systems
Patient data stays in your systems. Your biller works inside your own software, clearinghouse and payer portals and never exports, downloads or stores claim files, remittances or patient lists on Remitwright devices or systems.
- BAA signed before any access
- A user you create and can remove
- MFA on every login that supports it
- No claim files or patient lists exported
In Epic
- Access is provisioned by your organization or the host organization with the Professional Billing access the work needs, and nothing more
- Multi-factor authentication through your organization's login, with access visible to you and removable at any time
- No exports to systems of ours; the work and the reports stay inside Epic
Where the biller steps in
What Epic does not do, and the biller does
Community Connect agreements decide what the practice can do and what the host does; where the host owns part of the cycle, we work the part that is yours and say so plainly
Payer-specific rules not built into the claim edits are tracked by hand in your payer notes
Appeals with records, peer-to-peer scheduling and payer portal work happen outside the system
Epic offers many reports, and someone has to choose the right ones and define the numbers; the weekly one-pager does that
Questions
Questions about billing in Epic
We use Epic through a hospital's Community Connect program. Can you still work our billing?
Do you work hospital billing as well as professional billing?
What access do you need?
Which workqueues does the biller work?
Which reports do you use?
Do you handle enrollment for Epic practices?
Next step
See where claims are getting stuck. No patient data needed.
Three quick questions. No patient data. A billing specialist reads every request and replies in writing, with notes on how the work would run inside Epic.
- Three questions, about two minutes
- No patient data, no software to buy
- A written reply from a biller, not a sales deck
You answer three questions
A billing specialist reads them
A written reply by email
Prefer email? sales@remitwright.com
Request received
Thanks. Your review request is in.
Reference . Quote it if you write to us about this request.
- A billing specialist reads your answers and replies by email.
- If a look at real claims makes sense, we agree read-only access under a BAA first.
- You get a written summary of what is worth working and what it would take. No commitment.
While you wait: see the sample weekly report or read how switching works. You can also download the sample weekly report (PDF).