Your software
Greenway billing services
Greenway billing services from Remitwright put a dedicated biller inside Intergy, Greenway Health's EHR and practice management system for ambulatory practices, and inside the Greenway Clearinghouse Services portal that sits behind its claims, remittances and eligibility transactions.
See where claims are getting stuck. No patient data needed.
Greenway names community health, tribal health, primary care and internal medicine, OB-GYN and pediatrics among the practices Intergy serves. The biller works claims, rejections, remittances and denials by location, in your system, as a user you control. See the full list of billing software we work in, by type.
Independent: Remitwright is not affiliated with or endorsed by Greenway Health. Greenway is a trademark of its owner, named here to describe the system we work in.
Last reviewed by the Remitwright billing team. Editorial policy
- EHR and practice management
Every day
What your biller does in Greenway every day
- Review encounters and charges by location so each visit leaves as a claim with the right billing provider, service location and payer, which matters most where one tax ID bills from several sites
- Clear the errors the Greenway clearinghouse validation engine raises before a claim leaves, and trace a repeat error back to the registration field or fee schedule line that keeps producing it
- Work rejections from the Greenway Clearinghouse Services portal, check claim status there for anything the payer has not acknowledged, and resubmit with the acceptance on file
- Post the ERAs the clearinghouse delivers into Intergy, review what did not post cleanly, and route each denial to a follow-up list with its reason code
- Print or save the EOB from the portal where a secondary payer or an appeal needs it, so the record is complete without waiting on the primary payer's mail
- Run eligibility ahead of the schedule and flag the patients whose plan changed, especially where a Medicaid member moved between managed care plans
- Work denials and aging from the follow-up lists by payer, by location and by age, with a dated note on the account for every action
- Build the weekly report from Intergy's standard financial reports, broken out by location and provider, with every figure defined once
Access
Access and security
Your data, your systems
Patient data stays in your systems. Your biller works inside your own software, clearinghouse and payer portals and never exports, downloads or stores claim files, remittances or patient lists on Remitwright devices or systems.
- BAA signed before any access
- A user you create and can remove
- MFA on every login that supports it
- No claim files or patient lists exported
In Greenway
- You keep your Greenway license and your data. Your administrator creates the biller's Intergy user and decides what it can open; we ask for billing access only, without clinical charting
- Access to the Greenway Clearinghouse Services portal is set up by your administrator under your account, so claim status, EOBs and timely filing letters come from your records
- The BAA is signed before any login is issued, multi-factor authentication is on where the system offers it, and your administrator can see and end the access at any time
- Claim files, remittances and patient lists are not exported into systems of our own; the work is done inside Intergy and the portal, and the weekly report quotes the numbers your own reports show
Where the biller steps in
What Greenway does not do, and the biller does
The clearinghouse validation engine catches errors before submission. It does not know that a particular Medicaid managed care plan wants a specific taxonomy on the rendering line; the biller learns that from the first rejection and writes it into your payer notes
A timely filing letter from the portal documents when the claim was sent; the biller still has to find the claims at risk before the window closes, which takes a standing aging review by payer
Posted remittances show what was paid, not whether it matched your contract. Underpayments appear only when the allowed amount is compared with the loaded fee schedule, and the biller does that comparison
Appeals with clinical records, reconsiderations in payer portals and peer-to-peer scheduling happen outside Intergy and are logged on the account afterwards
Greenway sells its own Revenue Services, with Greenway experts acting as an extension of a practice's billing staff. That is a vendor service, separate from the software. Remitwright is a different choice, a dedicated biller inside the software, and we explain the difference plainly if you are weighing both
Questions
Questions about billing in Greenway
Is Greenway the software or the company?
Do you work in the Greenway clearinghouse portal as well as in Intergy?
We are a community health center with several sites. Can you report by location?
Greenway offers Revenue Services. Why would we use you instead?
What access do you need?
How do you handle a Medicaid managed care denial in Intergy?
Next step
See where claims are getting stuck. No patient data needed.
Three quick questions. No patient data. A billing specialist reads every request and replies in writing, with notes on how the work would run inside Greenway.
- Three questions, about two minutes
- No patient data, no software to buy
- A written reply from a biller, not a sales deck
You answer three questions
A billing specialist reads them
A written reply by email
Prefer email? sales@remitwright.com
Request received
Thanks. Your review request is in.
Reference . Quote it if you write to us about this request.
- A billing specialist reads your answers and replies by email.
- If a look at real claims makes sense, we agree read-only access under a BAA first.
- You get a written summary of what is worth working and what it would take. No commitment.
While you wait: see the sample weekly report or read how switching works. You can also download the sample weekly report (PDF).