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ModMed billing services

ModMed billing services from Remitwright start where the ModMed specialty note ends: with the codes it suggested and whether the documentation supports them.

See where claims are getting stuck. No patient data needed.

A dedicated biller works in ModMed Practice Management, reviewing procedure counts, sites and modifiers before a claim is created, clearing the claim scrubber's edits and clearinghouse rejections, posting remittances, working bundling denials against payer policy and following the A/R by payer. ModMed builds for 11 specialties, dermatology, ophthalmology, orthopedics and gastroenterology among them, and each brings its own code families. See the full list of billing software we work in, by type.

Independent: Remitwright is not affiliated with or endorsed by ModMed. ModMed is a trademark of its owner, named here to describe the system we work in.

Last reviewed by the Remitwright billing team. Editorial policy

  • EHR and practice management

Every day

What your biller does in ModMed every day

  • Read the codes the EMA or gGastro note suggested before a claim exists: lesion counts and sizes in dermatology, laterality and levels in orthopedics, the number of polyps and the technique in gastroenterology, and the modifier each one needs
  • Query the clinician in the chart when the documentation does not support a procedure count, a site or a modifier, so the record is corrected before anything goes to a payer
  • Clear the edits ModMed's customizable claim scrubber raises before payer submission, release the batches, and add a rule each time a payer rejects on logic the scrubber did not have
  • Work clearinghouse rejections as they return and trace repeat reasons to the provider record, the payer setup or the fee schedule
  • Post electronic remittances, read bundling and modifier denials against the payer's published policy, and queue each with its reason and an owner
  • Follow the aging by payer and by age, noting every action on the claim, and move anything with an appeal window into appeal before the window closes
  • Statements go to patients only when the posted remittance shows they owe something, and the biller answers the questions that come in afterwards
  • Read the standard ModMed reports and assemble the weekly one-page report, defining every number so the comparison holds from week to week

Access

Access and security

Your data, your systems

Patient data stays in your systems. Your biller works inside your own software, clearinghouse and payer portals and never exports, downloads or stores claim files, remittances or patient lists on Remitwright devices or systems.

  • BAA signed before any access
  • A user you create and can remove
  • MFA on every login that supports it
  • No claim files or patient lists exported
How access works

In ModMed

  • ModMed stays licensed to your practice and the data stays your data; the biller is one user you create in ModMed Practice Management with the billing role
  • Multi-factor authentication protects the biller's login, which appears in your user administration where you can revoke it whenever you want
  • No chart, claim or payment data is moved to a system Remitwright operates; claims leave for the clearinghouse and nothing else does
  • Nothing is set up until the business associate agreement is signed

Where the biller steps in

What ModMed does not do, and the biller does

  • A specialty note suggests codes fast, and the speed is the risk: whether the documentation supports each procedure and modifier is a reviewer's question, and a denial for an unsupported count or modifier begins with that question going unasked

  • Payer bundling and modifier policies the scrubber does not carry, which differ from payer to payer, are kept by the biller in your payer notes

  • What a payer paid against what your contract says is only visible once contracted rates are loaded and each line compared; the biller does the loading and the comparing

  • Appeals with operative or pathology notes attached, peer-to-peer scheduling and payer portal work happen outside ModMed and are recorded on the claim

Questions

Questions about billing in ModMed

Do we need the vendor's billing service to use you?

No. ModMed sells RCM Services, its own billing specialists working in its Practice Management system, as a separate choice from the software, and Remitwright depends on neither. The biller works inside your Practice Management account with a reviewer who reads your specialty's code families, and your arrangement with the vendor stays whatever it is.

Can you review the codes the note suggests?

Yes, and that review is most of the value on ModMed. Procedure counts, sites, laterality and modifiers are read against the documentation before the claim is built; where the note does not carry them, the clinician receives a query in the chart and the claim is held.

Which specialties is ModMed built for?

ModMed lists 11: allergy, dermatology, ENT, gastroenterology, OBGYN, ophthalmology, orthopedics, pain management, plastic surgery, podiatry and urology. Each has its own code families and its own denial patterns, and the biller reviews your claims against the rules for your specialty and your payers.

What access do you need?

A user in ModMed Practice Management with the billing role, access to the payer portals you work outside ModMed, and the clearinghouse login where it is separate. The BAA is signed before any account is created.

Which reports do you use?

The standard accounts receivable, denial, payment and charge reports inside ModMed, read on screen rather than exported. They feed a one-page weekly report in which every figure has a written definition, so the number you see in March means the same thing in June.

Next step

See where claims are getting stuck. No patient data needed.

Three quick questions. No patient data. A billing specialist reads every request and replies in writing, with notes on how the work would run inside ModMed.

  • Three questions, about two minutes
  • No patient data, no software to buy
  • A written reply from a biller, not a sales deck

What happens next

  1. You answer three questions

  2. A billing specialist reads them

  3. A written reply by email

Prefer email? sales@remitwright.com

Get a billing review

See where claims are getting stuck. No patient data needed.

Step 2 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing
Get a billing review
Billing review

Get a billing review

See where claims are getting stuck. No patient data needed.

Step 1 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing

BAA signed before any access, a user you create, MFA on. Patient data stays in your systems. How access works