Your software
TherapyNotes billing services
TherapyNotes billing services from Remitwright put a dedicated biller inside your TherapyNotes account on the Practice Biller role, which TherapyNotes gives full access to billing without access to clinical notes.
See where claims are getting stuck. No patient data needed.
The biller creates and tracks claims through the Claim.MD clearinghouse connection, completes the per-payer enrollments for claims and ERA, posts remittances through the ERA Payment Poster, works the Insurance Aging Report and watches authorizations before the sessions run out, for solo clinicians and group practices alike. See the full list of billing software we work in, by type.
Independent: Remitwright is not affiliated with or endorsed by TherapyNotes. TherapyNotes is a trademark of its owner, named here to describe the system we work in.
Last reviewed by the Remitwright billing team. Editorial policy
- EHR and practice management
Every day
What your biller does in TherapyNotes every day
- Turn each completed session into a claim once the note is signed, checking the service code, the place of service and the telehealth modifier the payer expects before it goes to Claim.MD
- Watch the Clearinghouse Services section on each payer's Info tab for the yellow caution sign: a payer that still needs claims or ERA enrollment is enrolled with the tax ID and NPI matched exactly to what the payer holds, and claims wait until the payer acknowledges it
- Work the ERAs waiting under Billing, ERA or To-Do, Process ERAs, through the ERA Payment Poster, accepting the suggested copay, coinsurance and deductible amounts where they are right and correcting them where they are not
- Resolve every No Match Found line by setting the client or the date of service it belongs to, and record why the mismatch happened so registration is fixed at the source
- Read each claim-level adjustment alert, decide whether it applies to the service or belongs in Payment Adjustments, and work any denial behind it to its cause inside the appeal window
- Update secondary coverage when the ERA shows the primary has paid, and send the secondary claim with the primary's payment data attached
- Run the Prior Authorization Report by payer, expiration date and uses remaining, and ask for renewals while visits remain, before the authorization runs out
- Read the Insurance Aging Report by clinician and by primary or secondary sequence and turn it into the one-page weekly report your owners receive
Access
Access and security
Your data, your systems
Patient data stays in your systems. Your biller works inside your own software, clearinghouse and payer portals and never exports, downloads or stores claim files, remittances or patient lists on Remitwright devices or systems.
- BAA signed before any access
- A user you create and can remove
- MFA on every login that supports it
- No claim files or patient lists exported
In TherapyNotes
- Your Practice Administrator creates the user and assigns the Practice Biller role. TherapyNotes describes that role as full access to billing, able to generate and track claims, enter payments and run billing reports for all clients, without seeing clinical notes, and that is the whole of what the biller holds
- We do not take the Practice Administrator or Clinical Administrator roles. Account settings, user creation, role changes and clinical access stay with you
- The BAA is signed before the user is created, the login uses multi-factor authentication where the account provides it, and you can remove the role or the user at any time
- Claims leave through the Claim.MD connection TherapyNotes already uses and remittances return the same way; claim files, remittances and client lists are not exported into systems of our own
Where the biller steps in
What TherapyNotes does not do, and the biller does
The ERA Payment Poster applies a suggested patient or insurance amount only when it can calculate one without ambiguity, and leaves conflicting suggestions for a person. It does not know your sliding scale, your out-of-network collection policy or a plan's habit of paying the wrong rate, so the biller reviews each line before it posts
A yellow caution sign tells you a payer needs enrollment; it does not fill in the form or chase the payer when approval stalls. The biller does both and keeps a log of where each enrollment stands
Underpayments are invisible until the allowed amount on the remittance is compared with the contracted rate for that code; the biller loads those rates and runs the comparison
Appeals with records attached, single-case agreements and payer portal reconsiderations are done outside TherapyNotes and documented on the claim afterwards
Group practices need the Insurance Aging and Revenue reports filtered by clinician to be useful; we agree those views with the owners before the first weekly report
Questions
Questions about billing in TherapyNotes
Which TherapyNotes role does the biller use?
Which clearinghouse does TherapyNotes use?
Do we have to enroll with every payer again?
Can you post out-of-network ERAs?
What happens when a client's secondary insurance changes after the primary paid?
Which reports do you use for the weekly page?
Next step
See where claims are getting stuck. No patient data needed.
Three quick questions. No patient data. A billing specialist reads every request and replies in writing, with notes on how the work would run inside TherapyNotes.
- Three questions, about two minutes
- No patient data, no software to buy
- A written reply from a biller, not a sales deck
You answer three questions
A billing specialist reads them
A written reply by email
Prefer email? sales@remitwright.com
Request received
Thanks. Your review request is in.
Reference . Quote it if you write to us about this request.
- A billing specialist reads your answers and replies by email.
- If a look at real claims makes sense, we agree read-only access under a BAA first.
- You get a written summary of what is worth working and what it would take. No commitment.
While you wait: see the sample weekly report or read how switching works. You can also download the sample weekly report (PDF).