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WebPT billing services

WebPT billing services from Remitwright put a dedicated biller inside the WebPT billing product you run, Therabill for a new or growing clinic or WebPT Billing for a larger practice with a billing team, working from the notes your therapists finalize in the WebPT EMR.

See where claims are getting stuck. No patient data needed.

The biller checks units and modifiers against the note before a claim leaves, works clearinghouse rejections and enrollments, reviews each 835 in pre-posting before it posts, follows denials and aging by payer and clinic, and reads the billing reports for the weekly report, as a user you create and can remove. See the full list of billing software we work in, by type.

Independent: Remitwright is not affiliated with or endorsed by WebPT. WebPT is a trademark of its owner, named here to describe the system we work in.

Last reviewed by the Remitwright billing team. Editorial policy

  • EHR and practice management

Every day

What your biller does in WebPT every day

  • Match finalized notes to the charges they produce, so every documented visit becomes a claim without waiting for a batch day, and a note left unsigned goes back to the therapist with the date on it
  • Check timed and untimed units, the modifiers a payer wants on therapy codes, and the plan of care dates before release, because a unit count that does not match the minutes in the note turns into a denial later
  • Track each Medicare patient's therapy spend against the annual KX modifier threshold, and add KX only when the record shows the continued care is medically necessary
  • Work clearinghouse rejections, check acknowledgements for claims the payer has not received, and resubmit with the clearinghouse acceptance on file
  • Review every 835 in pre-posting before it posts: edit the lines that landed on the wrong visit, hold the takebacks for review, and send each denial to follow-up with its CARC and RARC
  • In Therabill, return the EDI and ERA enrollment forms Madaket sends for each payer, and complete the payer-portal enrollments the forms do not cover, such as Medicare, so remittances arrive electronically
  • Work denials and aging by payer, by clinic and by therapist, with a dated note on the claim for each action
  • Pull the billing reports for the one-page weekly summary: visits, billed, paid, denied by reason, aging by bucket, by clinic

Access

Access and security

Your data, your systems

Patient data stays in your systems. Your biller works inside your own software, clearinghouse and payer portals and never exports, downloads or stores claim files, remittances or patient lists on Remitwright devices or systems.

  • BAA signed before any access
  • A user you create and can remove
  • MFA on every login that supports it
  • No claim files or patient lists exported
How access works

In WebPT

  • You keep your WebPT subscription and your data. Your administrator creates the biller's user in the billing product and decides what it can see in the EMR
  • WebPT Billing is built around role-based workflows with user-specific roles and permissions, and we ask for the role that matches the work, not an administrator seat
  • The BAA is signed before any user exists, the login carries multi-factor authentication where the product offers it, and your administrator can remove the access at any time
  • Claims leave through the clearinghouse connection included with your billing product and remittances return to it; claim files, remittances and patient lists are not exported into systems of our own

Where the biller steps in

What WebPT does not do, and the biller does

  • Claim scrubbing checks the claim; it does not read the note. Whether the minutes support the units, whether the plan of care was recertified, and whether the modifier matches the service are checked by the biller against the documentation before release

  • Editable 835 pre-posting shows what the payer did; it does not know whether the allowed amount matched your contract. The biller loads contracted rates and compares them line by line

  • Therabill's claims and ERAs run through an Availity account that WebPT manages, and enrollment questions go to WebPT or Therabill support rather than to Madaket or Availity; the biller tracks each one to completion and tells you where it stands

  • Appeals with records, Medicare redeterminations and payer portal reconsiderations happen outside the system and are logged on the claim afterwards

  • WebPT sells its own RCM service, with dedicated teams handling insurance follow-up, denials and patient collections. That is a vendor service, separate from the software. Remitwright is a different choice, one dedicated biller inside the software on your login, and we will say if the vendor's service looks like the better fit

Questions

Questions about billing in WebPT

Therabill or WebPT Billing: which one do you work in?

Either. WebPT pitches Therabill at new and growing rehab therapy practices and WebPT Billing at larger practices with billing teams, and lists clearinghouse capabilities, editable 835 pre-posting and billing reports in both. The biller works in whichever your clinic runs.

Which clearinghouse sits behind WebPT billing?

For Therabill, WebPT's knowledge base describes a move from Office Ally to Availity, with Madaket sending the EDI and ERA enrollment forms and payers without forms, such as Medicare, enrolled through the payer's own web portal. WebPT manages the Availity account the claims and ERAs run through. The biller completes those enrollments and works the rejections that come back.

Do you check units and modifiers before claims go out?

Yes. The WebPT EMR gives therapists real-time feedback on documentation, CPT code suggestions and unit billing before sign-off, and the biller checks the charges against the note again before release: timed units against minutes, the modifiers the payer expects on therapy codes, and the plan of care dates. It is the cheapest denial to prevent.

What is editable 835 pre-posting, and why does it matter?

It is the step where the remittance is reviewed and corrected before it posts to accounts. A payment that landed on the wrong visit, a takeback, or an adjustment that should be appealed rather than written off is caught there. The biller reviews every 835 in pre-posting; auto-posting without that review is how underpayments disappear.

WebPT has an RCM service. Why use you instead?

WebPT describes its RCM service as dedicated teams that handle insurance follow-up, denials and patient collections, covering the cycle from claim submission through patient collections. Remitwright assigns one dedicated biller to your clinic, inside your software, with a weekly written report and a named person who answers. Some clinics are better served by the vendor's team, and we tell you when that is the case for yours.

What access do you need?

A billing role in Therabill or WebPT Billing, read access in the WebPT EMR as your administrator sets it, logins to the payer portals you use outside the system, and a signed BAA before any of it.

Next step

See where claims are getting stuck. No patient data needed.

Three quick questions. No patient data. A billing specialist reads every request and replies in writing, with notes on how the work would run inside WebPT.

  • Three questions, about two minutes
  • No patient data, no software to buy
  • A written reply from a biller, not a sales deck

What happens next

  1. You answer three questions

  2. A billing specialist reads them

  3. A written reply by email

Prefer email? sales@remitwright.com

Get a billing review

See where claims are getting stuck. No patient data needed.

Step 2 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing
Get a billing review
Billing review

Get a billing review

See where claims are getting stuck. No patient data needed.

Step 1 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing

BAA signed before any access, a user you create, MFA on. Patient data stays in your systems. How access works