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NEMT billing · AK

NEMT billing in Alaska

Short answer

NEMT billing in Alaska is a travel program, not a ride program. Alaska's state plan, as amended effective July 1, 2025, uses a statewide broker for air and ferry transportation that pays individual providers directly before it claims Medicaid.

Ground trips by ambulance, taxicab or other common carrier, with necessary food, lodging and an escort, are state plan benefits under case management by the state or other governmental entities, and tribal health organizations can now bill taxis, wheelchair vans, transportation network companies, lodging and meals. A dedicated Remitwright biller works the authorization and the claim together, serving Alaska transportation providers remotely. Rules for other states are on the NEMT billing by state page.

Last reviewed by the Remitwright billing team. Editorial policy

  • Facts verified November 3, 2026

Key facts for Alaska NEMT billing

Key facts for Alaska NEMT, each with its source
FactIn AlaskaSource
How NEMT is deliveredBroker for air and ferry, case management for the rest1
Who you billAlaska's statewide air and ferry transportation broker; Alaska Medicaid, Department of Health (ground, taxicab and common carrier travel); Tribal health organizations and other governmental entities managing transportation1

How Alaska delivers NEMT

Broker for air and ferry, case management for the rest. Alaska's state plan amendment 25-0009, approved by CMS on December 18, 2025 and effective July 1, 2025, keeps a transportation broker under 42 CFR 440.170(a)(4) for air and ferry transportation only and 42 CFR 440.170(a) authority for other transportation-related expenses. The statewide broker is not a government entity and does not provide transportation itself; the plan waives freedom of choice for brokered services, lists air, ferry and transportation network companies among them, and pays the broker a brokerage fee, with the broker making direct payment to individual providers and then submitting a claim to Medicaid.1 Administrative case management of transportation is performed and overseen by the state or other governmental entities, and vehicles, air and ferry travel, meals and lodging arranged by a government entity other than the state do not have to be bought through the broker contract. The plan's transportation benefit covers wheelchair van, taxi, stretcher car, bus passes, secured transportation, air, ferry, meals, lodging, escort and shuttle services, and EPSDT mileage reimbursement paid to the beneficiary is claimed as an administrative expense.

Who you bill1

  • Alaska's statewide air and ferry transportation broker1RegionsStatewide, for air and ferry legsUnder the state plan the broker makes direct payment to individual providers and then submits a claim to Medicaid, and the broker preprint also lists transportation network companies among brokered services. The plan pages do not name the contractor.
  • Alaska Medicaid, Department of Health (ground, taxicab and common carrier travel)1RegionsStatewideThe state plan pays ambulance, taxicab, ferry and other common carrier transportation, and the recipient's necessary food, lodging and escort, as transportation-related expenses the agency determines necessary to secure medical examinations and treatment.
  • Tribal health organizations and other governmental entities managing transportation1RegionsWhere the entity manages its own members' travelState plan amendment 25-0009 expands the services that can be billed through tribal health organizations managing transportation to include taxis, wheelchair vans, transportation network companies, lodging and meals, and transportation a government entity other than the state arranges does not require purchase through the broker contract.

Getting enrolled as a NEMT provider in Alaska

Alaska runs a travel program: a statewide broker handles air and ferry legs and pays providers directly, tribal health organizations and other governmental entities manage the travel they arrange, and the state pays ground, taxicab and common carrier trips plus food, lodging and escorts as a state plan benefit1.

Section 1902(a)(87) of the Social Security Act sets federal minimums for every Medicaid transportation provider and driver, which CMS lists as: each provider and driver is not excluded from a federal health care program or listed on the HHS Office of Inspector General's exclusion list, each driver has a valid driver's license, the provider has a process to address any violation of a state drug law, and the provider has a process to disclose each driver's driving history, including traffic violations, to the state Medicaid program.4 Alaska's state plan amendment 25-0009 records the agency's assurance that it meets those minimum requirements for 2025 onward. A company that carries air or ferry legs works under the broker's terms, because the broker pays individual providers directly, while ground travel is set up with Alaska Medicaid or with the tribal health organization that manages the trip.

What every trip record needs3

  • The beneficiary's name and Medicaid identifier, the pickup and drop-off locations, the date and time, and the miles traveled with the beneficiary in the vehicleCMS states that every state requires at least these, and that drivers document only loaded miles.
  • The authorization behind the travel, whether the state, a tribal health organization or the broker arranged itAlaska's state plan places administrative case management of transportation with the state or other governmental entities, and the broker arranges the air and ferry legs.
  • Food, lodging and escort costs tied to the authorized travelThe state plan includes the costs of necessary food and lodging for the recipient and an escort to accompany the recipient under transportation services.
  • Each driver's license, exclusion check and driving history recordSection 209 of the Consolidated Appropriations Act, 2021 requires a valid driver's license for each driver, no exclusion for provider or driver, a process for state drug law violations and a process to disclose driving histories to the Medicaid program; CMS advises checking exclusions monthly.
  • The no-show closed as a no-showCMS says a provider cannot bill Medicaid for a no-show, and that claiming loaded mileage for one is billing for services not rendered.

Codes and claim format

The state plan describes the benefit by mode, not by code: wheelchair van, taxi, stretcher car, bus passes, secured transportation, air, ferry, meals, lodging, escort and shuttle services, with transportation network companies added for brokered and tribal-managed travel. An air or ferry leg is paid by the broker directly to the provider before the broker claims Medicaid, so that leg follows the broker's terms rather than a state rate sheet. This page lists no procedure codes or rates.1 For what each transport code and each origin and destination modifier means, in plain language, see the NEMT billing codes page.

Filing windows

Federal rules require every state Medicaid agency to require providers to submit all claims no later than 12 months from the date of service, under 42 CFR 447.45(d)(1). An air or ferry leg the broker arranged is paid by the broker under its own terms, since the broker pays providers directly and then claims Medicaid.6 This page quotes no Alaska-specific day count. The biller treats the federal 12-month limit as the outside edge and files each authorized trip as soon as its record is complete.

Common rejections in Alaska, and the fix

  • No-show billed as a completed trip

    The fixCMS says a provider cannot bill Medicaid for a no-show, and that claiming loaded mileage for one is billing for services not rendered. Dispatch closes the leg as a no-show and the biller removes it before the claim goes.

  • Miles without the member on board

    The fixCMS states that all states require providers to document the miles traveled with the beneficiary in the vehicle and that drivers document only loaded miles. The biller reads the miles on each line against the dispatch record for that leg.

  • Driver file short on the federal minimums

    The fixAlaska's state plan assures that each driver has a valid license, that neither provider nor driver is excluded, and that the company has a process for state drug law violations and for disclosing driving histories. CMS advises monthly exclusion checks, so the biller runs them and files the results.

  • Air or ferry leg billed to the state

    The fixAlaska uses a broker for air and ferry transportation, and the broker pays individual providers directly before it claims Medicaid. The biller routes each leg by mode and by who arranged it, the broker, the state or a tribal health organization, before anything is submitted.

Remitwright serves Alaska transportation providers remotely, inside the dispatch and billing software you already run, with a dedicated NEMT biller. Billing from dispatch yourself and working with a dedicated biller are set side by side in outsourced NEMT billing, explained.

Next step

How a dedicated NEMT biller handles broker portals, Medicaid claims, trip reconciliation and denial rework.

See NEMT billing services

FAQ

Questions from Alaska transportation providers

Who pays for an Alaska Medicaid member's travel?

It depends on the leg. The state plan uses a statewide broker for air and ferry transportation, and the broker pays individual providers directly before it claims Medicaid. Ground travel by ambulance, taxicab or other common carrier, with necessary food, lodging and an escort, is a state plan benefit under case management run by the state or other governmental entities, including tribal health organizations that manage their members' travel. CMS's managed care data lists no Alaska managed care plan or ride broker.

Does Alaska have a NEMT broker?

Yes, for air and ferry legs. State plan amendment 25-0009, effective July 1, 2025, keeps the brokerage authority at 42 CFR 440.170(a)(4) for air and ferry transportation only, describes a statewide broker that is not a government entity and does not provide rides itself, and pays it a brokerage fee. The plan pages do not name the contractor. Corporate Travel Management hosts the Alaska Medicaid Travel Request Form for commercial air and ferry bookings, and its page tells members without a prior authorization number to contact their health care provider first.

What changed for tribal health organizations in 2025?

State plan amendment 25-0009, approved by CMS on December 18, 2025 and effective July 1, 2025, expands the services that can be billed through tribal health organizations managing transportation to include taxis, wheelchair vans, transportation network companies, lodging and meals. Transportation a government entity other than the state arranges does not have to be bought through the broker contract.

How do we become a Medicaid transportation provider in Alaska?

Meet the federal minimums the state plan assures: no exclusion for the company or any driver, a valid license for each driver, a process for state drug law violations and a process for disclosing driving histories to the state. Then line up the work by leg: air and ferry legs come through the broker, which pays you directly, while ground trips are set up with Alaska Medicaid or with the tribal health organization that manages the travel.

What is the filing deadline for an Alaska Medicaid trip?

The federal outer limit is 12 months from the date of service: 42 CFR 447.45(d)(1) requires every state Medicaid agency to require providers to submit all claims within that window. A leg the broker arranged follows the broker's terms, because the broker pays you and then claims Medicaid. Behind every claim sits the same record: the authorization, the loaded miles, and the member and driver details CMS says every state expects.

What does a trip record in Alaska have to contain?

Every Alaska trip record needs five things. (1) The beneficiary's name and Medicaid identifier, the pickup and drop-off locations, the date and time, and the miles traveled with the beneficiary in the vehicle. (2) The authorization behind the travel, whether the state, a tribal health organization or the broker arranged it. (3) Food, lodging and escort costs tied to the authorized travel. (4) Each driver's license, exclusion check and driving history record. (5) The no-show closed as a no-show.

Which codes go on an NEMT claim in Alaska?

The state plan describes the benefit by mode, not by code: wheelchair van, taxi, stretcher car, bus passes, secured transportation, air, ferry, meals, lodging, escort and shuttle services, with transportation network companies added for brokered and tribal-managed travel. An air or ferry leg is paid by the broker directly to the provider before the broker claims Medicaid, so that leg follows the broker's terms rather than a state rate sheet. This page lists no procedure codes or rates.

What do you need from us to start billing Alaska NEMT?

A signed BAA. Then your Alaska Medicaid enrollment record and the provider types you enrolled under, the biller's access to the state's provider portal, any agreement you hold with the air and ferry broker or a tribal health organization, each driver's license, exclusion check and driving history record, access to your dispatch records with loaded miles per leg, and a count of trips per month. Any authorized travel from past weeks without a paid claim goes on the first reconciliation list.

Next step

Get a billing review for your Alaska NEMT operation

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Step 1 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing

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