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Remote Patient Monitoring Billing in 2027: What the Final Rule Changed

Remote patient monitoring billing in 2027 changes in three ways under the CY 2027 physician fee schedule final rule: RPM and RTM need a separately reportable initiating visit, RTM is limited to established patients, and the device codes were revalued. CMS delayed the rule that pays only for monitoring done by practice-employed clinical staff to January 1, 2029. This post covers the codes, the record behind each claim and the audit changes.

Filed under coding and documentation on the Remitwright medical billing blog.

What did the CY 2027 final rule change for remote patient monitoring billing?

CMS finalized three remote monitoring policies for 2027 and delayed a fourth. RTM is limited to established patients, RPM and RTM need a separately reportable initiating visit tied to the start of monitoring, and the codes were revalued; the rule that pays only for monitoring done by practice-employed clinical staff now starts January 1, 20291.

The rule was published on November 9, 2026 as CMS-1848-F and takes effect January 1, 20272. The rest of the fee schedule, from the conversion factor to the G2211 modifier, is in our post on the 2027 final rule.

Which RPM and RTM codes does the change touch?

All of them. The rule’s remote monitoring section covers the RPM family, including 99453, 99445, 99454, 99470, 99457 and 99458, and the RTM family, 98975 through 98981 and 98984 through 989862.

The structure you bill from is the same as 2026. Device supply follows days of data in a 30-day period: 99445 for 2 to 15 days, 99454 for 16 to 305. Treatment management follows minutes in a calendar month: 99470 for the first 10, 99457 for the first 20 and 99458 for each additional 20, with at least one real-time interactive communication with the patient or caregiver in the month5.

What moved is value. CMS finalized the proposed work and direct PE inputs for 99445, 99453, 99454, 98975, 98976, 98977, 98984 and 98985, and crosswalked 98978 and 98986 to 98977 so all three share one PE RVU2. The proposal said devices may cost less than CMS first estimated3.

But CMS backed off one cut. It did not remove direct PE inputs from 99470, 99457, 99458, 98979, 98980 and 98981, agreeing with commenters that clinical staff are often used for treatment management2. And a code that is not new or revised cannot fall more than 19% in one year2. All 19 RPM and RTM codes go back to the RUC for a practice expense review in January 2027, so their values may move again in a later rule2.

What does the initiating visit require?

A separately reportable, face-to-face visit with the billing practitioner, in person or by telehealth, where RPM or RTM is discussed with the patient; billing for monitoring cannot start before it2. The visit does not have to be about monitoring alone.

The details that decide most audits2:

  • Codes that are not a face-to-face visit by the billing practitioner, or are not separately payable under Medicare, do not count.
  • There is no time limit between the visit and turning the device on.
  • Patients already receiving RPM or RTM before January 1, 2027 do not need one to continue.
  • A device change, a clinical change or a new billing practitioner in the same practice does not trigger a new visit.
  • There is no exemption for patients aligned to an ACO.

Consent rides on the same visit. Medicare already requires patient consent at the time you provide RPM4, and CMS framed the initiating visit as the chance to get it2. So the note should show both: monitoring discussed, consent given.

What changes for RTM patients?

RTM now needs an established patient, the same as RPM. Before 2027, CMS required an established relationship for RPM but not for RTM4.

The rule uses the fee schedule definition: a patient who received professional services from the practitioner, or from one of the same specialty in the same group, within the past three years2. For physical therapists, occupational therapists and speech-language pathologists, it is a patient receiving services under a therapy plan of care2. And a patient can become established by meeting the initiating visit requirements2, which is the fix for a new RTM referral.

Can you still use a third-party RPM vendor?

Yes, until the end of 2028. Contracted clinical staff remain allowed through December 31, 2028, and from January 1, 2029 the RPM and RTM codes cannot be billed when the service is not performed by clinical staff who are direct employees of the practitioner or practice2.

The limit is on staff time, not on technology. The policy does not stop you working with vendors that do not supply staff time, so devices, software and technical support from outside companies are fine2. CMS cited OIG findings about companies cold calling beneficiaries for monitoring they may not need, and said it will publish sub-regulatory guidance on clinical staff arrangements2.

Our view: start the staffing decision in 2027, not late 2028. Two years is one contract renewal for many practices, and hiring a monitoring nurse takes longer than signing a vendor. The trade-off is real, since an in-house nurse costs money in months when enrollment is low.

How do the 2026 and 2027 requirements compare?

Most of the claim looks the same. The changes sit at the start of monitoring and in who does the work.

How do the 2026 and 2027 requirements compare?
Requirement20262027Documentation that supports the claim
Established patient, RPMRequired4Required; the initiating visit can establish the patient2Prior visit date and practitioner
Established patient, RTMNot required4Required: seen within three years, or under a therapy plan of care2Last visit date or the plan of care
Initiating visitNot a rule; proposed for 20273Separately reportable face-to-face visit, monitoring discussed; not needed for patients monitored before January 1, 20272Visit note naming RPM or RTM, and the visit’s claim
ConsentAt the time RPM is provided4Same, with the initiating visit as the moment to get it2,4Dated consent note
Days of data99445 for 2 to 15 days, 99454 for 16 to 305Same codes, updated values2Platform transmission log per 30-day period
Management time99470, 99457, 99458 by minutes, one live interaction a month5Same codes, PE inputs kept2Time log by staff member, and the date of the live interaction
Who does the workContracted clinical staff allowed2Still allowed through December 31, 2028; employees only from January 1, 20292Staff roster with employment status
RPM with RTMNot billed together4No change in the final rule1One monitoring program per patient per period
Worked example · hypothetical

Worked example: a primary care practice checks January 2027

A hypothetical three-physician primary care practice runs a blood pressure RPM program for 60 Medicare patients, with a vendor whose nurses make the monthly management calls. Its biller reviews the first month of 2027 claims before they go out.

Fifty-two patients started before January 1, 2027, so they need no initiating visit2. The biller checks them as before: days from the transmission log pick 99445 or 99454, and minutes plus a live call pick 99470 or 994575.

Eight patients enrolled in January. Six had an office visit where the physician discussed RPM and documented consent, so their codes go out. Two were enrolled after a portal message. A portal message is not a face-to-face visit, so the biller holds their monitoring codes and the front desk books visits2.

The vendor contract renews in mid-2028. The practice manager puts the staffing decision on the calendar for early 2028, ahead of the January 1, 2029 date2.

This is a hypothetical example. The practice, patient counts and vendor are invented; only the rules come from the sources.

What should change in charge capture and audits?

Tie the first device code to a visit date. In your charge capture workflow, a new RPM or RTM enrollment should not release 99453, 99445 or 99454 until the chart shows the initiating visit, and the biller should record that visit’s claim number beside the enrollment.

Keep a list of patients monitored before January 1, 2027 with their start dates. It is your proof that the initiating visit exemption applies, and an auditor will ask for it2.

Then sample monthly: five patients, checking the visit, consent note, day count, minutes with the live interaction date, and the staff member’s employment status. A medical coding service can own that sample, and a Medicare billing service works the denials it finds. The RPM billing services page covers the day and minute rules in depth.

Many monitored patients also get care management. Medicare lets you bill RPM or RTM, but not both, alongside certain care management services4, and the chronic care management billing page covers keeping the minutes apart.

What to do this week

  1. Add an initiating visit check to RPM and RTM enrollment so no device code bills before the visit date2.
  2. Export the list of patients monitored before January 1, 2027, with start dates, and save it with your audit files2.
  3. Find every RTM patient the practice has not seen in three years and book a visit before their next period2.
  4. Read your RPM vendor contract for its staffing terms and renewal date against January 1, 20292.
  5. Update your fee schedule for the revalued device codes when your MAC posts the 2027 file2.

Questions people ask

What changes for RPM billing on January 1, 2027?

RPM and RTM now need a separately reportable initiating visit with the billing practitioner, face to face in person or by telehealth, where monitoring is discussed. RTM is limited to established patients, and the device codes carry updated values.

Can we still use a third-party RPM company in 2027?

Yes. CMS delayed the requirement that only clinical staff employed by the practice furnish RPM and RTM to January 1, 2029, so contracted staff remain allowed through December 31, 2028. Vendors that only supply devices, software or technical support are outside the policy.

Do patients already on RPM need a new initiating visit?

No. Patients already receiving RPM or RTM before January 1, 2027 can continue without one if the other requirements are met. A device change or a new billing practitioner in the same practice does not trigger a new visit either.

What counts as an established patient for RTM?

The fee schedule definition applies: a patient who received professional services from the practitioner, or one of the same specialty in the same group, within the past three years. For therapists, it is a patient receiving services under a therapy plan of care.

Did CMS replace the RPM codes with G-codes?

No. CMS asked for comment on bundling the RPM and RTM CPT codes into four HCPCS G-codes and said it may consider the comments in future rulemaking. Nothing was finalized, so you keep billing the CPT codes.

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How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

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What's the biggest problem right now?

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