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Glossary

EVV aggregator

Short answer

An EVV aggregator is a state Medicaid program's central store of electronic visit verification data. It collects verified visits from the state's own EVV system and from any approved third-party systems, so the state can check visits against claims in one place.

Browse more terms in the medical billing glossary.

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Also written asstate EVV aggregatorEVV data aggregator

An aggregator exists because states let providers record visits in more than one system. CMS’s 2018 informational bulletin on EVV sets out the problem: when providers choose their own EVV vendors, the state has little say over the data and may need an aggregation solution that collects and consolidates visits from the different systems. The state needs that single feed to meet the federal EVV requirement and to link visits to claims, care plan authorizations and its Medicaid Management Information System, and CMS notes such systems may qualify for enhanced federal funding1.

In Indiana and Wisconsin the aggregator belongs to the state’s own EVV vendor. Indiana uses Sandata as its state-sponsored system, lets providers pick a different EVV system, and requires those providers to export their visit data to the Sandata aggregator, which takes in visits from both groups; Indiana’s claims system is configured to work with Sandata2. Wisconsin provides Sandata to agencies, requires every alternate system to integrate with the Sandata aggregator, and leaves implementation and interface costs with the agency that chooses its own system3.

For billing, the aggregator is the record that counts. A visit captured in a third-party app but missing from the aggregator does not exist for the state’s claim check. Wisconsin also has agencies on an alternate system complete Sandata’s aggregator portal training and can ask them to recertify their system3. The habit that protects claims is a daily comparison of the visits in your own system against what the aggregator shows, with rejected or missing records fixed before the billing run.

Example

EVV aggregator in practice

A home care agency records visits in its own scheduling software with built-in EVV instead of the state's free system. Each night the software exports the day's visits to the state aggregator. One week the export fails; the visits exist in the agency's system but not in the aggregator, and that week's claims pend until the files are sent again. Hypothetical example.

Next step

Where EVV aggregator comes up in the billing work, and how a dedicated biller handles it.

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See where claims are getting stuck. No patient data needed.

Step 1 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing

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