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Glossary

Open model EVV

Short answer

Open model EVV is a state design for electronic visit verification in which the state offers its own EVV system, run in-house or by a contracted vendor, but also lets providers and managed care plans keep other EVV systems that meet its rules and send their visit data to the state.

Browse more terms in the medical billing glossary.

Last reviewed by the Remitwright billing team. Editorial policy

Also written asopen vendor modelopen EVV model

CMS’s 2018 informational bulletin on EVV sorts state designs into five models: provider choice, managed care plan choice, a system the state builds and runs itself, one state-contracted vendor that everyone must use, and the open vendor model. It calls the open model a hybrid. The state contracts with at least one EVV vendor or runs its own system, and providers and plans that already own EVV technology may keep it. Because every system still has to serve the Cures Act aim of preventing fraud, waste and abuse, CMS expected states to require some integration between them, and it noted that some open-model states keep a list of preferred vendors1.

An open model works only with one place where all the data lands. CMS describes states building an aggregation solution, specifying the data each outside system must report and receiving standardized visit records from all of them1. Indiana and Wisconsin follow that pattern: each offers Sandata as the state system and accepts alternate systems that export to the Sandata aggregator2,3. Wisconsin adds steps before an alternate system goes live: a certification and setup process, a signed attestation and aggregator portal training3.

The choice is an agency decision with billing consequences. In Wisconsin the state system spares the agency the cost of buying one, while an alternate system’s implementation, training and interface costs are the agency’s own3. An outside system can tie EVV to scheduling and payroll, but when its export fails, it is that agency’s claims that stall. Before choosing, read the state’s certification steps, confirm that its claim edits read from the aggregator, and test a full billing cycle.

Example

Open model EVV in practice

An agency that already pays for scheduling software with EVV keeps it when its state launches an open model. It completes the state's certification, maps its services to the state's list and sends visits to the state. A smaller agency down the road uses the state's free system and skips the integration work. Hypothetical example.

Next step

Where open model EVV comes up in the billing work, and how a dedicated biller handles it.

See EVV billing

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Get a billing review

See where claims are getting stuck. No patient data needed.

Step 1 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing

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