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Glossary

Overpayment

Short answer

An overpayment is money a payer paid that the provider is not entitled to keep. Medicare defines it as any funds a provider or supplier has received or retained under the Medicare statute to which, after applicable reconciliation, it is not entitled.

Browse more terms in the medical billing glossary.

Last reviewed by the Remitwright billing team. Editorial policy

Also written asoverpaymentsMedicare overpaymentMedicare overpayments

Any payer can pay too much, but Medicare spells out its rules in regulation. Its regulation defines an overpayment as funds a provider or supplier received or retained under the Medicare statute that it is not entitled to after applicable reconciliation1. Some surface on the payer’s side, when a post-payment review ends in a revised determination that an overpayment occurred4. Others show up in your own posting: a duplicate payment, a line paid at the wrong rate, a credit balance that never cleared.

Finding one starts a deadline. A provider has identified an overpayment when it knowingly receives or retains it, with “knowingly” carrying its False Claims Act meaning, and must report and return it by the later of 60 days after identification or the date any related cost report is due2. The deadline pauses while a timely, good-faith investigation looks for related overpayments, but for no more than 180 days after the first one was identified. The duty covers overpayments identified within 6 years of the date they were received, and the report is made through the contractor’s claims adjustment, credit balance, self-reported refund or other reporting process2.

When Medicare finds the overpayment first, the MAC sends a demand letter. The letter says interest will begin to accrue if the overpayment is not paid in full within 30 days3. For overpayments covered by the limit on recoupment during appeal, withholding from your payments starts on day 41 unless a valid redetermination request reaches the MAC by day 303. Post refunds and takebacks as their own adjustment lines, tied to the original claim, so the report shows what left the practice and why.

Example

Overpayment in practice

During a monthly credit balance review, a practice's biller finds that Medicare paid the same visit twice under two claim numbers. She confirms the duplicate, reports and returns the second payment through the MAC's overpayment refund process, and records the date the duplicate was identified next to the refund date. Hypothetical example.

Next step

An overpayment is part of payment posting, one of the services a dedicated biller runs for you.

See payment posting

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Get a billing review

See where claims are getting stuck. No patient data needed.

Step 1 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing

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