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Glossary

Medicare redetermination

Short answer

A Medicare redetermination is the first level of appeal for Original Medicare Part A and Part B claims: a review of the initial claim determination by Medicare Administrative Contractor staff who were not involved in making it.

Browse more terms in the medical billing glossary.

Last reviewed by the Remitwright billing team. Editorial policy

Also written asredetermination requestredetermination requestsMAC redeterminationMedicare redeterminationsCMS-20027

Every Original Medicare appeal starts here, with the contractor that made the decision. You file in writing with the MAC named on the remittance or the Medicare Summary Notice, using form CMS-20027 or a letter that gives the beneficiary’s name and Medicare number, the services and dates of service, who is filing and why the decision is wrong, and you attach whatever supports the argument1. No minimum dollar amount has to be in dispute1.

The window is 120 days from the date you receive the initial determination, and receipt is presumed 5 calendar days after the date on the notice unless there is evidence otherwise1. The MLN booklet ties that date to the electronic or paper remittance that carries the initial determination and treats the request as filed on the day the contractor receives it2. MACs generally decide within 60 days of receiving the request. The answer comes as a Medicare Redetermination Notice, or as a revised remittance when the MAC reverses itself and pays the claim in full2. A request filed late without good cause can be dismissed2.

Overpayments add a shorter clock to the same appeal. After an overpayment demand letter, recoupment from your Medicare payments begins on day 41 unless a valid redetermination request reaches the MAC by the 30th calendar day after the letter’s date3. One thing a redetermination is not for: MACs do not process corrections of minor errors and omissions through the appeals process1. Fix a clerical slip through the MAC’s claim correction route and save the appeal for a decision you can contest with records.

Example

Medicare redetermination in practice

A MAC denies a skin biopsy as not medically necessary on a remittance dated March 2. The biller counts 120 days from the presumed receipt date of March 7, sends form CMS-20027 with the visit note and pathology report to the address on the remittance, and later receives a revised remittance paying the claim in full. Hypothetical example.

Next step

A Medicare redetermination is part of claim appeals, one of the services a dedicated biller runs for you.

See claim appeals

Next step

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Get a billing review
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Get a billing review

See where claims are getting stuck. No patient data needed.

Step 1 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing

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