NEMT billing
Momentm billing services
Momentm billing services from Remitwright give NovusMED's claim queues a dedicated biller.
Tell us your trips per month and brokers.
Working in NovusMED on a login you issue, the biller moves trips through the claim filters, ready to bill, pending submission, submitted and awaiting payment, attaches the documentation and signatures a funder asks for, and submits trip completion data electronically. Denials are traced to their cause, including the inactive driver or vehicle NovusMED lets you check for, cost adjustments go in with a reason, and each payment is matched to its trip. NovusMED and your funder contracts stay yours. Momentm billing is one part of our NEMT billing services.
Independent: Remitwright is not affiliated with or endorsed by Momentm Technologies. Momentm is a trademark of its owner, named here to describe the system we work in.
Last reviewed by the Remitwright billing team. Editorial policy
- NEMT dispatch and billing
Every day
What your biller does in Momentm every day
- Move trips through NovusMED's claim filters, ready to be billed, pending submission, submitted and awaiting payment, so no claim stalls between one stage and the next
- Upload the documentation and signatures a funder requires and attach each item to the trip it belongs to before the claim leaves
- Submit trip completion data electronically for Medicaid, and to the brokers, health care organizations and private pay sources that take it from NovusMED
- When a claim is denied because a driver or vehicle was inactive, confirm the credential dates, have the record corrected and resubmit with the proof
- Compare estimated and actual cost on each trip and request an adjustment, with its reason, where the actual cost ran higher, such as an unplanned bridge toll
- Check trips that arrive through the ModivCare and MAS API connections, or through a file exchange, against what the drivers ran before they are billed
- Read the GPS locations and timestamps NovusMED captures in the dispatch workflow against each claim, and list the documentation gaps before submission
- Post funder payments against the rate for each contract and open a dispute on every trip paid short
- Report by funder: trips completed, claims submitted, paid, denied and still open
Access
Access and security
Your data, your systems
Patient data stays in your systems. Your biller works inside your own software, clearinghouse and payer portals and never exports, downloads or stores claim files, remittances or patient lists on Remitwright devices or systems.
- BAA signed before any access
- A user you create and can remove
- MFA on every login that supports it
- No claim files or patient lists exported
In Momentm
- NovusMED stays licensed to you, wherever it is hosted; the biller signs in on a user account you create with billing permissions
- Multi-factor authentication on that login where your setup supports it, and the account sits in your user list where you can disable it at any time
- A signed business associate agreement comes before the first login
- No trip data is copied to systems of ours; claims and trip completion files go to funders and nowhere else
Where the biller steps in
What Momentm does not do, and the biller does
NovusMED shows where a claim stands; tracing a denial to its cause, correcting it and resubmitting is the biller's work
Payer logic in the system is only as current as its setup; when a funder changes a rule or a code list, the biller raises it with your administrator and rechecks the open trips
Credential expirations belong to operations but show up as billing denials; the biller reports which driver or vehicle caused each one
Momentm also sells Simpli for small fleets and PACE programs; this page describes NovusMED, and on Simpli the biller first confirms which billing tools your plan includes
Worked example: a toll that the estimate left out
A hypothetical provider runs a trip whose route crossed a toll bridge the estimate did not include, so NovusMED shows an actual cost above the estimated one. Before the claim goes, the biller enters a cost adjustment with the toll as its reason and attaches the receipt to the trip. Without that step the trip would have been billed at the estimate, with nothing on the record to support a later dispute.
Questions
Questions about billing in Momentm
Do we need different billing software to work with you?
Which brokers does NovusMED connect to?
What happens to a claim denied for an inactive driver or vehicle?
How are codes and modifiers checked?
What access do you need?
Next step
Tell us your trips per month and brokers.
Three quick questions. No patient data. A billing specialist reads every request and replies in writing, with notes on how the work would run inside Momentm.
- Three questions, about two minutes
- No patient data, no software to buy
- A written reply from a biller, not a sales deck
You answer three questions
A billing specialist reads them
A written reply by email
Prefer email? sales@remitwright.com
Request received
Thanks. Your review request is in.
Reference . Quote it if you write to us about this request.
- A billing specialist reads your answers and replies by email.
- If a look at real claims makes sense, we agree read-only access under a BAA first.
- You get a written summary of what is worth working and what it would take. No commitment.
While you wait: see the sample weekly report or read the NEMT billing guide. You can also download the sample weekly report (PDF).