Home care billing · ID
Home care billing in Idaho
Short answer
Home care billing in Idaho is mostly fee-for-service billing to Idaho Medicaid, whose claims processing center Gainwell Technologies runs, with twelve months from the date of service to file.
Personal care, private duty nursing and the Aged and Disabled waiver's attendant care, homemaker and respite pay only when the visit came through an EVV system the agency chose and certified with the MMIS aggregator, and personal care and waiver services need the Department's prior authorization. Dual eligibles in Idaho Medicaid Plus or the MMCP are the exception, because their plan authorizes and pays. A dedicated Remitwright biller works both routes, serving Idaho agencies remotely. Rules for other states are on the home care billing by state page.
Last reviewed by the Remitwright billing team. Editorial policy
Key facts for Idaho home care billing
| Fact | In Idaho | Source |
|---|---|---|
| Programs that pay | Aged and Disabled Waiver (1076.R07.00); Adult Developmental Disabilities Waiver (0076.R07.00); State Plan Personal Care Services (PCS) | 1 |
| How it is delivered | Fee-for-service for most members | 2 |
| EVV | Provider choice | 3 |
| Medicare home health and hospice | National Government Services, Jurisdiction 6 | 15 |
Programs that pay for home care in Idaho1
Aged and Disabled Waiver (1076.R07.00)
Attendant care, homemaker, respite, adult day health, day habilitation, residential habilitation, adult residential care, chore, companion services, consultation, environmental accessibility adaptations, home delivered meals, non-medical transportation, personal emergency response, skilled nursing, specialized medical equipment and supplies, supported employment and transition services, for people 65 and older and adults 18 to 64 with physical or other disabilities who meet a nursing facility level of care.
Medicaid.gov records concurrent 1915(a)(1)(a) and 1915(b)(4) authority. Attendant care, homemaker and respite are the three waiver services whose claims need EVV compliance before they pay (IDAPA 16.03.10.330, cited below).
Adult Developmental Disabilities Waiver (0076.R07.00)
Residential habilitation, respite, supported employment, adult day health, behavior consultation and crisis management, chore, community support services under participant direction with financial management and support broker services, environmental accessibility adaptations, home delivered meals, non-medical transportation, personal emergency response, skilled nursing, specialized medical equipment and transition services, for adults 18 and older with autism, an intellectual disability or a developmental disability who meet an ICF/IID level of care.
The Department's Medicare Medicaid page keeps developmental disability services with Idaho Medicaid, separate from the Medicare Medicaid Coordinated Plan. The factsheet lists the Act Early Waiver and the Children's Developmental Disabilities Waiver as ended on June 30, 2019.
State Plan Personal Care Services (PCS)
Grooming, bathing, toileting, dressing, food and nutrition, and incidental housekeeping, overseen by the Department's Bureau of Long Term Care and delivered through personal assistance agencies.
Every PCS service is prior authorized by the Department and delivered from a written plan of care or negotiated service agreement, with an RN or Qualified Intellectual Disabilities Professional overseeing delivery (IDAPA 16.03.10.304, cited below).
How the program is delivered
Fee-for-service for most members. The only Idaho programs that carry home care are for full dual eligibles: Idaho Medicaid Plus, a 1915(b)/(c) program since November 1, 2018 that is mandatory for full duals in some counties and voluntary in others, and the voluntary Medicare/Medicaid Coordinated Plan, a 1915(a)/(c) program since July 1, 2014. Both cover home health, state plan personal care, HCBS waiver services, private duty nursing and hospice in the CMS 2024 tables.2 The CMS 2024 tables named Molina of Idaho and Blue Cross of Idaho as the plans; the Department's current members page names Molina Healthcare of Idaho and UnitedHealthcare Community Plan of Idaho, lists 34 counties where Idaho Medicaid Plus is mandatory for duals who are not in the MMCP, and says developmental disability services stay with Idaho Medicaid outside the MMCP (IDHW Medicare Medicaid Members page, cited below). For everyone else, waiver providers are paid fee-for-service as the Department sets (IDAPA 16.03.10.330, cited below), and Healthy Connections, the statewide primary care case management program, covers only case management.
Electronic visit verification
Provider choice. Since July 1, 2021, agencies delivering personal care, private duty nursing and the Aged and Disabled waiver's attendant care, homemaker and respite must submit claims using a compliant EVV system: one the agency chooses and has certified as compliant with the MMIS aggregator, and the visit data has to reach the aggregator before the claim is billed.3 The Department's long-term care provider page lists the six data elements the system must capture (the type of service, the person receiving it, the date, the location, the person providing it, and the start and end times), extends the Cures Act requirement to home health services that need an in-home visit, and sends alternate vendors to Gainwell Technologies for compatibility testing and technical specifications (IDHW provider resources page, cited below). CMS found Idaho compliant for personal care EVV in a July 30, 2021 letter, which replaced its January 4, 2021 determination, covering the 1905(a)(24) state plan benefit and 1915(c) waivers; Medicaid.gov lists home health care services compliant as of January 1, 2023, the federal deadline.
Services under EVV3
- Personal care services (PCS)
- Private duty nursing services
- Aged and Disabled waiver attendant care
- Aged and Disabled waiver homemaker
- Aged and Disabled waiver respite
Authorizations
By the Department, before the service. Every Aged and Disabled waiver service must be pre-authorized by the Department from the Uniform Assessment Instrument (UAI), the individual service plan and medical information that confirms the need for nursing facility services; the Department administers the UAI itself and writes the initial service plan with the participant, the guardian when appropriate, and the supervising nurse or case manager. The service plan is revised at least annually or when needs change.6 Personal care follows the same pattern: every PCS service is prior authorized by the Department from the assessment, the written plan of care or negotiated service agreement that the personal assistance agency prepares with the participant, and medical information, and the plan is updated at least annually (IDAPA 16.03.10.304, cited below). For dual eligibles in Idaho Medicaid Plus or the MMCP, the Department directs questions about the UAI, the service plan and authorizations to the health plan's utilization management team instead (IDHW long-term care provider information page, cited below).
Where the claims go
To Idaho Medicaid, whose MMIS claims processing center is run by Gainwell Technologies, within twelve months (365 days) of the date of service. For personal care and the waiver's attendant care, homemaker and respite, the EVV record has to reach the aggregator first, or the claim is not eligible for payment.9 Personal care is paid at the Department's uniform rate on claim forms the Department provides or approves, and waiver claims go on forms approved by the Department or its contractor, with mileage built into the waiver fees (IDAPA 16.03.10.307 and 16.03.10.330, cited below). Claim questions go by secure message through the provider's Trading Partner Account at idmedicaid.com (IDHW Medicaid provider information page, cited below). For Idaho Medicaid Plus and MMCP members, the plan covers these services, so the claim follows the member's plan.
Medicare home health and hospice in Idaho
National Government Services, the A/B MAC for Jurisdiction 6, processes Medicare home health and hospice claims for Idaho as part of a region of 13 states and five territories that includes Washington, Oregon, Nevada and California; its Part A and Part B work covers Illinois, Minnesota and Wisconsin instead.15 On the Medicaid side, home health, private duty nursing and hospice are plan benefits for Idaho Medicaid Plus and MMCP members in the CMS 2024 tables, and fee-for-service otherwise. Medicaid.gov lists Idaho compliant with the Cures Act home health EVV requirement as of January 1, 2023, the federal deadline (Medicaid.gov EVV pages, cited below).
Common rejections in Idaho, and the fix
Personal care or waiver claim with no EVV record at the aggregator
The fixThe rule makes EVV compliance a condition of payment for PCS and for waiver attendant care, homemaker and respite, and the visit data must be at the aggregator before billing. The biller confirms each visit has posted to the aggregator, with all six data elements, before the claim leaves.
Agency EVV system not certified with the MMIS aggregator
The fixIdaho lets the agency pick its EVV system, but only one certified as compliant with the MMIS aggregator counts. The biller confirms the vendor has finished Gainwell's compatibility testing before switching systems and checks the first claims after any vendor change.
Service delivered before the Department's prior authorization
The fixAll PCS and all Aged and Disabled waiver services must be prior authorized by the Department. The biller records each authorization's start date and units, holds any visit outside them, and flags new clients whose UAI and service plan are still pending.
Claim submitted more than 12 months after the date of service
The fixIdaho Medicaid allows twelve months (365 days) from the date of service. The biller ages every open claim from the date of service, works EVV and authorization holds well before the limit, and keeps proof of each submission.
Dual eligible's authorization sought from the Department instead of the plan
The fixFor members in Idaho Medicaid Plus or the MMCP, UAI, service plan and authorization questions go to the health plan's utilization management team. The biller checks dual status and plan enrollment for each date of service and routes the authorization request and the claim to the plan.
Developmental disability waiver service billed to the MMCP plan
The fixDevelopmental disability services are available through Idaho Medicaid, separate from the MMCP. The biller splits a dual member's services by program, sending DD waiver claims to Idaho Medicaid and the plan-covered services to the plan.
Visits billed under a plan of care past its annual update
The fixThe PCS plan of care and the waiver's individual service plan must be updated at least annually or when needs change. The biller tracks each plan's renewal date and asks for the update before the old plan lapses, so visits are never billed against an out-of-date plan.
Remitwright serves Idaho home care and home health agencies remotely, inside the agency software you already use, with a dedicated biller.
FAQ
Questions from Idaho agencies
Does Idaho give us an EVV system, or do we choose our own?
Which of our services need EVV before the claim will pay?
How long do we have to file an Idaho Medicaid claim?
Who authorizes personal care and waiver hours?
Our client has Medicare and Medicaid. Who handles her service plan?
Can we bill developmental disability waiver services to the MMCP?
Which programs pay for home care in Idaho?
Is home care in Idaho paid through managed care or fee-for-service?
Which Medicare contractor pays home health and hospice claims in Idaho?
What do you need from us to start billing for our Idaho agency?
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