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Home care billing in Oregon

Short answer

Home care billing in Oregon runs outside the coordinated care organizations: CCO budgets exclude Medicaid-funded long-term services and supports, so in-home care under the K Plan is authorized by an APD or Area Agency on Aging case manager and billed through MMIS against a plan of care counted in 15-minute units.

In-home care agencies verify each visit electronically and send a monthly visit report with an EVV attestation, homecare workers record time in OR PTC DCI, and home health agencies report visits to OHA monthly. Agency claims are due within 12 months. A dedicated Remitwright biller keeps units, plans of care and visit reports in line, serving Oregon agencies remotely. Rules for other states are on the home care billing by state page.

Last reviewed by the Remitwright billing team. Editorial policy

  • Facts verified October 30, 2026

Key facts for Oregon home care billing

Key facts for Oregon home care, each with its source
FactIn OregonSource
Programs that payCommunity First Choice (1915(k) K Plan); Aged and Physically Disabled Waiver (0185.R07.00); Adults HCBS Waiver (0375.R05.00); Children's Extraordinary Needs Waiver (2386.R00.00); Children's HCBS Waiver (0117.R07.00)1
How it is deliveredOutside the CCOs for long-term care3
EVVMixed4
Medicare home health and hospiceNational Government Services, Jurisdiction 615

Programs that pay for home care in Oregon1

  • Community First Choice (1915(k) K Plan)

    Home and community-based attendant services and supports with activities of daily living, instrumental activities of daily living and health-related tasks, delivered in the home or in a community-based setting by a homecare worker, an in-home care agency or a combination of both.

    This is a state plan option, not a 1915(c) waiver, and it carries the attendant services by homecare workers and in-home care agencies that the waivers below do not list; ODHS's developmental disabilities page and APD's 2025 notice both describe it. Agency with Choice has since started: ODHS's Agency with Choice page says ODDS launched the provider type on January 1, 2026 and APD in July 2026, that APD and OHA were directed to contract with up to two agencies and have selected one, and that the agency employs the direct support workers and runs their hiring, payroll and benefits.

  • Aged and Physically Disabled Waiver (0185.R07.00)

    Waiver case management, housing support services and transition services, for people 65 and older and people with physical disabilities ages 18 to 64 who meet a nursing facility level of care.

    It runs with a concurrent 1915(b)(4) authority. APD's notice explains that this selective contracting limits waiver case management to Area Agencies on Aging, APD offices and willing Tribes.

  • Adults HCBS Waiver (0375.R05.00)

    Employment path services, individual and small group supported employment, waiver case management, direct nursing, discovery and career exploration, environmental safety modifications, family training, specialized medical supplies and vehicle modification, for adults 18 and older with intellectual or developmental disabilities who meet an ICF/IID level of care.

  • Children's Extraordinary Needs Waiver (2386.R00.00)

    Attendant care provided by a legally responsible individual, plus employment path services, supported employment, waiver case management, environmental safety modifications and related supports, for children ages 0 to 17 with physical disabilities, medical fragility or intellectual or developmental disabilities who meet a hospital, nursing facility or ICF/IID level of care.

  • Children's HCBS Waiver (0117.R07.00)

    Employment path services, supported employment, waiver case management, discovery and career exploration, environmental safety modifications, family training, specialized medical supplies and vehicle modification, for children ages 0 to 17 with intellectual or developmental disabilities who meet an ICF/IID level of care.

    The Behavioral (ICF/IDD) Model Waiver (40194.R05.00), the Medically Fragile (Hospital) Model Waiver (40193.R05.00) and the Medically Involved Children's Waiver (0565.R04.00) offer the same core list to children at the ICF/IID, hospital and nursing facility levels of care.

How the program is delivered

Outside the CCOs for long-term care. OHA states that CCO budgets do not include long-term services and supports funded by Medicaid, and that some of these services are paid through the Oregon Department of Human Services and managed by APD and Area Agency on Aging offices; each CCO signs a memorandum of understanding with its local APD or AAA office on referrals, care coordination and shared accountability.3 Home health works differently. Under OAR 410-127-0080 a home health agency gets prior authorization from the CCO or prepaid health plan for an enrolled member and from OHA's Health Systems Division for everyone else, so the same agency can bill a CCO for one client and the state for the next.

Electronic visit verification

Mixed. Under OAR 411-033-0030 an in-home care agency must use an EVV system that verifies at the time of service the type of service, the individual served, the date, the location, the worker and the start and end times, and each month the agency gives the Department a report of every visit with an attestation that all claims submitted met EVV requirements.4 Homecare workers and personal care attendants use the state's system, OR PTC DCI (Oregon Provider Time Capture, Direct Care Innovations), which replaced paper vouchers statewide from the September 12, 2021 pay period and captures time by mobile app, the consumer's landline or a fob. Medicaid home health agencies have reported every completed visit since January 1, 2024 on OHA's EVV Reporting Template, sent no later than 10 days after the end of each month, with a reason code on any visit captured manually. CMS found Oregon compliant for personal care from October 1, 2021 and lists it compliant for home health as of January 1, 2024.

Services under EVV8

  • Personal care under the section 1905(a)(24) state plan benefit
  • Personal care in the 1915(c) home and community-based services waivers
  • 1915(i) state plan home and community-based services
  • 1915(j) self-directed personal attendant care
  • 1915(k) Community First Choice attendant services
  • Home health services under section 1905(a)(7), covered by a separate CMS approval of February 27, 2024

Authorizations

By the APD or AAA case manager. The case manager assesses the individual in the Client Assessment and Planning System (CA/PS), sends the in-home care agency an authorized 546N service plan with the agreed hours and dates and a 598N task list, and the local office then sets up the plan of care (POC) in MMIS, with a unit of 15 minutes and mileage authorized weekly in whole miles; the CA/PS assessment is repeated every year.5 The guide asks local offices to set up the POC no later than the next business day because EVV may keep the agency from starting services until it exists. Under OAR 411-030-0070 hours come from the case manager's person-centered service planning, a provider may not be paid more than the total authorized on the service plan authorization, and a single homecare worker is limited to 16 hours of awake care in a 24-hour work period; APD-PT-21-025 adds that any increase in a consumer's total authorized hours must be prior authorized, apart from an emergent need reported to the local office within two business days.

Where the claims go

To MMIS. An in-home care agency bills APD-authorized services in MMIS against the POC, either as professional billing (one claim for one individual, up to the weekly units) or as roster billing (several weeks for one individual), with a billing week that runs Sunday to Saturday; the guide allows billing up to 365 days after the date of service and adjustments up to 18 months, and OAR 411-033-0030 requires every claim within 12 months of the date of service.5 The agency's initial assessment can be billed even if the agency then declines the referral, but only when the individual has an approved In-Home Care Service Plan with a matching service eligibility line and type of assistance in the ONE system. Homecare workers are paid from OR PTC DCI, whose valid shifts the local office downloads into the payroll mainframe. Fee-for-service home health follows OAR 410-120-1300, which allows 12 months from the date of service and resubmission of a timely claim that denied up to 18 months; a CCO member's claim goes to the CCO.

Medicare home health and hospice in Oregon

National Government Services, the A/B MAC for Jurisdiction 6, processes Medicare home health and hospice claims for Oregon, along with Alaska, Arizona, California, Hawaii, Idaho, Michigan, Minnesota, Nevada, New Jersey, New York, Washington and Wisconsin and the territories of American Samoa, Guam, the Northern Mariana Islands, Puerto Rico and the US Virgin Islands.15 For Medicaid, OAR 410-127-0020 defines a home health agency as one that meets Medicare participation requirements and is licensed by OHA, and OAR 410-127-0040 requires a face-to-face encounter, a signed physician order on file with the ICD-10-CM diagnosis code, and a plan of care the physician reviews and signs at least every 60 days.

Common rejections in Oregon, and the fix

  • Agency claim over the weekly authorized units

    The fixMMIS checks each claim against the weekly authorization, and the most common cause is a calendar month that changes mid-week when the agency splits billing by month. The biller builds claims on the Sunday to Saturday week and confirms the units on a multi-week claim stay inside one week's authorization.

  • Claim dated outside the plan of care in MMIS

    The fixA POC cannot carry claims after its end date, and a temporary change in hours means the local office ends one POC and creates another. The biller matches every claim to the POC dates on the current 546N and asks the case manager to correct the POC before billing, voiding and splitting any claim that crosses two authorizations.

  • Claims billed under the old provider number after an ownership change

    The fixWhen an agency's Medicaid provider number changes, the old service plan and POCs end and new ones are created. The biller backs out any claim sent under the old number before the local office ends the POC and rebills under the new one.

  • Assessment claim denied for a missing service eligibility line

    The fixThe initial assessment pays without a POC, but only if the individual has an approved In-Home Care Service Plan, a matching service eligibility line and a current type of assistance in ONE. The biller confirms those with the case manager before submitting the assessment claim.

  • Monthly EVV report or attestation missing

    The fixOAR 411-033-0030 requires a monthly report of each consumer's name, Medicaid prime number, dates, locations, start and end times and services, with an attestation that all claims met EVV requirements. The biller produces the report from the agency's EVV system and checks it against the month's paid claims before it is sent.

  • Home health visits reported late or entered manually without a reason

    The fixHome health agencies send the EVV Reporting Template no later than 10 days after the end of each month, and a manually captured visit needs a reason code such as a forgotten clock-in or a fob error. The biller reviews the template for manual entries and missing codes before the deadline.

  • Home health prior authorization requested too late

    The fixOAR 410-127-0080 has the provider contact the CCO, prepaid health plan or the Division within five working days after services start or continue, with the plan of care and supporting documentation. The biller tracks the start of each episode and the authorizing payer and files the request inside that window.

  • Hours paid above the service plan authorization

    The fixOAR 411-030-0070 bars payment beyond the total the Department authorized on the service plan authorization. The biller compares delivered hours to the 546N each week and asks the case manager for a new assessment before extra hours are worked, not after.

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FAQ

Questions from Oregon agencies

Do we bill the CCO or the state for in-home care clients?

The state. OHA says CCO budgets do not include Medicaid-funded long-term services and supports, and that some of these services are paid through the Oregon Department of Human Services and managed by APD and AAA offices. An in-home care agency bills the services an APD or AAA case manager authorizes through MMIS, against the plan of care the local office sets up. Home health is the exception: for a CCO member the CCO authorizes and pays it.

Which EVV system do our caregivers use in Oregon?

It depends on who employs them. Agency staff record visits in the EVV system your agency runs, which must capture the six Cures Act data points at the time of service, and you send the Department a monthly visit report with an attestation. Consumer-employed homecare workers and personal care attendants use the state's OR PTC DCI by app, landline or fob, and home health visits go to OHA on the monthly EVV Reporting Template.

How are in-home care hours authorized in Oregon?

By the APD or AAA case manager, who assesses the client in CA/PS and sends your agency a 546N service plan with hours and dates and a 598N task list. The local office then builds the plan of care in MMIS in 15-minute units, which is what your claims are checked against. The CA/PS assessment is repeated every year, and you cannot be paid for more than the service plan authorizes.

How long do we have to bill an in-home services claim?

OAR 411-033-0030 requires an in-home care agency to submit every claim through MMIS no later than 12 months from the date of service. APD's payment guide describes billing up to 365 days after the date of service and adjustments up to 18 months, so treat 12 months as the outer limit for the first claim and keep adjustments well inside 18.

What does a home health agency report for EVV each month?

Every completed visit for the month on OHA's EVV Reporting Template, sent no later than 10 days after month end: claim status, capture method, the member's Oregon Health ID, your Medicaid provider ID, the worker who actually gave the care, date, start and end times, start and end location and up to three revenue codes, plus a reason code for any visit entered manually.

Which Medicare contractor pays our home health and hospice claims in Oregon?

National Government Services, as the Jurisdiction 6 A/B MAC, handles Medicare home health and hospice for Oregon and for the other states and territories CMS assigns to Jurisdiction 6 for that work. Medicaid home health needs an agency that meets Medicare participation requirements and holds an OHA home health license.

Which programs pay for home care in Oregon?

Five programs: Community First Choice (1915(k) K Plan); Aged and Physically Disabled Waiver (0185.R07.00); Adults HCBS Waiver (0375.R05.00); Children's Extraordinary Needs Waiver (2386.R00.00); Children's HCBS Waiver (0117.R07.00).

Which services fall under EVV in Oregon?

Six services: Personal care under the section 1905(a)(24) state plan benefit; Personal care in the 1915(c) home and community-based services waivers; 1915(i) state plan home and community-based services; 1915(j) self-directed personal attendant care; 1915(k) Community First Choice attendant services; Home health services under section 1905(a)(7), covered by a separate CMS approval of February 27, 2024.

What do you need from us to start billing our Oregon agency?

Your Medicaid provider number, the APD and AAA offices that refer to you, your EVV system and how you build the monthly report, whether you also run home health and which CCOs you work with, and access to MMIS and your EVV system. No client records are needed for the review. From there a dedicated biller reconciles units to each plan of care before claims go out, serving Oregon agencies remotely.

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Trips per month? (NEMT)

Active clients? (Home care / home health)

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See where claims are getting stuck. No patient data needed.

Step 1 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing

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