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Specialty

General surgery billing services

General surgery billing services keep a surgeon paid for the operation and for the work around it that Medicare leaves outside the global fee: the visit that decided a major operation, an unrelated problem seen during recovery, a planned second stage, a return to the operating room.

See where claims are getting stuck. No patient data needed.

Each procedure is ranked for multiple-procedure payment, hernia repair and appendectomy are billed only when they stand on their own, and assistant and co-surgeon claims carry the modifiers that get them paid. Remitwright gives general surgery practices a dedicated biller who reads every operative note against those rules and works denials to the cause.

General surgery billing is one of Remitwright's specialty billing services, each set out with its own code families, denial reasons and payer rules.

Last reviewed by the Remitwright billing team. Editorial policy

  • 11400-11646
  • 12001-13160
  • 19110-19126

Denials

Why general surgery claims get denied

The reasons that come up most on general surgery remittances, with the usual cause and the fix. Code explanations are our own; the official list is maintained by X12.

Top denial reasons for general surgery claims: code, reason, usual cause and fix.
CodeReasonUsual causeThe fix
CO-97Inside the global surgery feeA postoperative visit billed without modifier 24 for a problem that was in fact unrelated, or a visit the day before a major operation billed after the decision had already been madeEvery visit in a global period checked against the operation's dates, and the unrelated reason written into the note before 24 is applied
CO-4Modifier does not fit the serviceModifier 57 put on a visit before a 0 or 10 day procedure, where the decision to operate is already paid inside the procedureThe procedure's global indicator read first, with 25 used for a separate problem on minor procedure days
CO-236Code pair not payable togetherAn incidental appendectomy, a hernia repaired at the operative incision, or a diagnostic laparoscopy billed with the surgical laparoscopyThe operative note read for a diseased appendix, a separate hernia site or a diagnostic finding that changed the plan, and the extra line dropped otherwise
CO-54Assistant not payable for this caseAn assistant billed on a procedure for which Medicare does not pay assistants, because one is used in under 5 percent of cases nationallyThe assistant indicator checked on the fee schedule before the case, and the patient protected from a bill Medicare forbids
CO-16Co-surgery claim incompleteA procedure that requires co-surgery billed with modifier 62 by only one of the two surgeons, so Medicare returns the claims unpaidBoth surgeons' billing offices sent the same procedure code, date and modifier before either claim is released
CO-234Not billed on its ownSimple closure billed with a lesion excision, or dressings, adhesive strips and local anesthesia billed as their own linesSupplies and simple closure left inside the procedure, and intermediate or complex repair billed only where the note describes it

The denial code library

Codes

Common general surgery codes and modifiers

Code families by number with our own one-line explanations. CPT descriptors belong to the AMA and are not reproduced here.

Code families in general surgery billing, ordered by code number, with what each family covers in our own words.
CodesWhat the family covers
11400-11646Excision of benign and malignant skin lesions, coded by site and by excised diameter. Simple closure is included, and a benign excision of 0.5 cm or less includes any repair at all.
12001-13160, 14000-14350Wound repair graded simple, intermediate or complex, and adjacent tissue transfer. An intermediate or complex repair can go with a lesion excision; a tissue transfer already includes the excision and the repair of the same lesion.
19110-19126, 19300-19307, 38500, 38525Breast excision, mastectomy and open sentinel node biopsy. An excision is part of a mastectomy unless its pathology decided the mastectomy, and a sentinel node biopsy is billed except when the mastectomy includes lymphadenectomy in the same area.
44970, 47562-47564, 49320, 49321Laparoscopic appendectomy, laparoscopic cholecystectomy, diagnostic laparoscopy and laparoscopic biopsy. A normal appendix removed with another operation is not billed, and a diagnostic laparoscopy is part of any surgical laparoscopy.
45378, 45380, 45385, G0105, G0121Diagnostic colonoscopy, colonoscopy with biopsy or with polyp removal, and Medicare screening colonoscopy for high-risk and average-risk patients. Related colonoscopies are priced from the base colonoscopy, and a screening that turns into a biopsy or polypectomy carries modifier PT.
49591-49596, 49613-49618Repair of anterior abdominal wall hernias, with mesh included. A hernia repaired at the incision used for another open or laparoscopic abdominal operation is part of that operation.
99024, G0559The no-charge code for a postoperative visit inside a global period, required from some practices, and the add-on a practitioner other than the surgeon uses for postoperative follow-up visits.

Modifiers that matter

57
The visit that produced the decision for a 90 day operation, held the day before or the day of surgery. Not used before a 0 or 10 day procedure, where the decision is part of the procedure.
24
An unrelated visit by the surgeon during the postoperative period, documented as unrelated. A visit for a complication of the surgery stays inside the global fee.
58 and 78
58 for a staged or more extensive procedure planned at the time of the first, or therapy after a diagnostic procedure, which starts a new postoperative period. 78 for an unplanned return to the operating room for a related problem.
79
An unrelated procedure by the same surgeon during the postoperative period of an earlier one. Its own postoperative period starts with it.
54 and 55
Surgical care only, and postoperative management only, when care is handed over. Both claims carry the same procedure code and date of surgery, and both records keep the written transfer agreement.
80, 82 and AS
An assistant at surgery: a physician, 82 when no qualified resident was available, or a PA, NP or CNS with AS. Paid only on procedures where Medicare allows an assistant.
62
Two surgeons of different specialties each performing part of one procedure. Both must bill with it, and each documents the medical need for two surgeons.

Payers

Payer notes

  • MedicareThe global surgical package applies in every setting, from the office to the inpatient unit. A 0 day procedure has no pre- or postoperative days, a 10 day procedure covers 11 days counting the day of surgery, and a 90 day operation covers 92 days, from the day before surgery to 90 days after it. Surgeons of the same specialty in one group bill as though they were one physician.1
  • MedicareOutside the package: the visit that decided a major operation, unrelated visits, treatment of the underlying condition, diagnostic tests, distinct procedures that are not complications, and complications that need a return to an operating room, which includes an endoscopy suite but not a patient's room or a recovery room.1
  • MedicareMultiple procedures at one session are ranked by fee schedule amount, not by the amount billed: the highest is paid at 100 percent and the second to fifth at 50 percent, with any beyond five priced by report. Related endoscopies follow their own rule, paying the highest in full plus the difference between the next one and the base endoscopy.2
  • MedicareEach co-surgeon billing with modifier 62 is paid 62.5 percent of the global fee schedule amount, and team surgery with modifier 66 is priced by report. An assistant at surgery is paid 16 percent of the surgical payment, and not at all on procedures that use an assistant in under 5 percent of cases nationally.1
  • MedicareGroups of 10 or more practitioners in Florida, Kentucky, Louisiana, Nevada, New Jersey, North Dakota, Ohio, Oregon and Rhode Island must report postoperative visits with 99024 for the procedure codes CMS lists. Smaller practices are exempt but encouraged to report.1
  • MedicareWhen a screening colonoscopy becomes a biopsy or polypectomy in the same encounter, the claim carries modifier PT, the deductible is waived and coinsurance is reduced: 15 percent for 2023 through 2026, 10 percent for 2027 through 2029, and none from January 1, 2030.5

Authorizations

Original Medicare's prior authorization program for hospital outpatient services includes panniculectomy and vein ablation, and the hospital makes the request; most of its other control over general surgery comes through the global surgery rules and NCCI edits at claim time. Commercial and Medicare Advantage plans keep their own lists, which can include elective hernia, bariatric, breast and vein procedures. Your biller keeps the list by payer, requests authorization when the case is booked, and checks the operative note against what was approved before billing.

Documentation traps

  • A clinic note that led to the operation without saying the decision to operate was made at that visit, which modifier 57 depends on
  • A postoperative visit for a new problem written up as routine follow-up, so modifier 24 has nothing to stand on
  • Lesion diameters and repair layers left out, when both the excision and the repair codes depend on them
  • A hernia repair described without saying whether it was at the operative incision or at a separate site
  • A second-stage procedure not recorded as planned at the first operation, so it reads as a complication rather than a staged procedure
  • An appendix removed with another operation and described as normal, or not described at all

What a specialist checks

Specialist or generalist for general surgery billing?

A generalist biller can enter a general surgery claim. Whether it pays turns on three things specific to general surgery billing, and a specialty-aware biller checks each one.

  • Code families

    Each family billed with what the chart has to show for it.

    • 11400-11646
    • 12001-13160, 14000-14350
    • 19110-19126, 19300-19307, 38500, 38525
  • Modifiers

    Applied only where the note supports them, line by line.

    • 57
    • 24
    • 58 and 78
  • Denials

    The usual causes checked before the claim goes out, and any denial traced back to the chart or the claim.

If you are moving from another billing company or an in-house biller, switching billing companies follows a plan: the old and new processes run side by side until the new one is proven, and every login and every general surgery claim stays in your name.

What we handle

What we handle for general surgery practices

A dedicated biller with named cover, working inside your system and reporting to you on one written page. How it works sets out the five stages.

Worked example · hypothetical

Worked example: the decision visit and the extra hernia line

A surgeon sees a new patient in clinic, decides to operate, and performs a major abdominal operation with a 90 day global period the next morning, repairing a small hernia at one of the port sites before closing. The clinic visit is billed without a modifier and denied as part of the global package, and the hernia repair line is denied with the operation.

The biller reads both notes. The clinic note records the decision to operate, so the visit is corrected with modifier 57. The operative note places the hernia at a port incision used for the operation, so that line is removed rather than appealed. The practice's charge review now flags any visit on the day before or the day of a 90 day operation.

Software

Systems general surgery practices usually run

Your biller works inside your system as a user you create. All the systems we work in.

Questions

Questions about general surgery billing

When is modifier 57 used instead of modifier 25?

Modifier 57 marks the visit that produced the decision to perform a major operation, one with a 90 day global period, when that visit is on the day before or the day of surgery. Modifier 25 marks a significant, separate problem handled on the day of a minor procedure. The decision to do a minor procedure is part of the procedure and supports neither.

Which visits after surgery can be billed?

Visits for a problem unrelated to the operation, with modifier 24 and a note that shows why it is unrelated, care of the underlying condition beyond normal recovery, and diagnostic tests. Routine recovery visits and treatment of complications that do not need a return to the operating room are part of the global fee.

How does Medicare pay two procedures done at one operation?

It ranks them by fee schedule amount, pays the highest at 100 percent and the next ones at 50 percent, up to five. The added procedures carry modifier 51. Related endoscopies such as a colonoscopy with biopsy and polypectomy are priced from the base colonoscopy instead.

When can a hernia repair be billed with another abdominal operation?

When it is medically necessary and done at a site other than the incision used for the other operation. A hernia repaired at that incision, or repaired incidentally, is part of the main operation, and mesh is included in most hernia repair codes.

Do we have to report 99024?

Medicare requires it from groups of 10 or more practitioners in nine states (Florida, Kentucky, Louisiana, Nevada, New Jersey, North Dakota, Ohio, Oregon and Rhode Island) for the procedure codes CMS lists. Smaller groups and other states are encouraged to report but not required to.

What happens when a screening colonoscopy finds a polyp?

The polypectomy is billed with modifier PT so Medicare keeps the deductible waived. The patient owes a reduced coinsurance, 15 percent through 2026, falling to 10 percent from 2027 and to none from 2030. The gastroenterology billing page covers endoscopy coding in more detail.

What does a general surgery practice give its biller to start?

A signed BAA, then a user in your EHR and practice management system, clearinghouse and portal access, your contracts and fee schedules, the hospitals and surgery centers where your surgeons operate, how assistants and co-surgeons are arranged, and your current authorization log. A list of open global periods helps the first weeks of visit billing.

Next step

See where your general surgery claims are getting stuck.

Three quick questions. No patient data. A billing specialist reads every request and replies in writing.

  • Three questions, about two minutes
  • No patient data, no software to buy
  • A written reply from a biller, not a sales deck

What happens next

  1. You answer three questions

  2. A billing specialist reads them

  3. A written reply by email

Prefer email? sales@remitwright.com

Get a billing review

See where claims are getting stuck. No patient data needed.

Step 2 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing
Get a billing review
Billing review

Get a billing review

See where claims are getting stuck. No patient data needed.

Step 1 of 3

What do you bill for?

A little about your volume
How many providers? (Medical practice)

Trips per month? (NEMT)

Active clients? (Home care / home health)

Orders per month? (DME)

How many clinicians? (Behavioral health / therapy)

Claims per month, roughly? (Something else)

What's the biggest problem right now?

Where should we send the review?

Add details (optional)

We work inside your system; this tells us which login to ask for.

Please don't include patient information in this form.

  • No patient data requested
  • No obligation
  • Reply in writing

BAA signed before any access, a user you create, MFA on. Patient data stays in your systems. How access works